From the LuggageWorks Website:
"Special Notice - Southwest Pilots should order the 102NG in lieu of the 103NG. The storage space on Southwest planes is too narrow for the 103NG and will result in damage to the bag that is not covered by the LuggageWorks warranty."
I too am a fan of purdy neat bags and have 2 myself. I have come to realize they are not so bullet proof though, as one only needs to check it a few times. I am not sure what those baggage handlers do but twice my bag has come back with the main steel bars all bent-- my bag has that sexy hour glass figure.
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