...being a "servant" to Mr. Money Bags.
Like in other areas of life, there are people that we fly who are truly wonderful and those that are what you might call "high maintenance". However, the vast majority of the folks I've met have been terrific and usually enjoy chatting before the flight. I've even had a so-called "Mr. Moneybags" offer to let us stay with them if the company couldn't find us hotel rooms. That's pretty darn thoughtful.
How easy is it to commute?(since there isnt any CASS or ETc. etc.)
The commute is what you make it: you are on the hook to be at the assigned show location at the assigned show time on day one of your tour so you can live as close or as far from your domicile/crew base as you choose. If IBB goes through (I think it will), a new-hire would have 100 airports in the lower 48 to pick from as his/her crew base instead of being stuck at one of the current five dumb-a-ciles.
Bases? (junior and senior)
Partially answered above. Currently the company allows you to select the dumb-a-cile that you want prior to interview and you'll get that city as your base. Moving around currently in the 5 dumb-a-cile system is difficult. However, if IBB goes through, you'll pick ANY of the 100 cities you want and you can move between them with a 30-day notice to the company - no bidding, no junior/senior airline silliness.
I'm quite happy at NJA. When I started flying professionally, a major/legacy 121 carrier was my goal. However, now that I'm at NJA, I hope that this is my career. I like the flying and variety so much more than what I did at a regional. And I like interacting with our passengers - nothing like chatting with interesting people before or after a flight. We keep our hotel points and airline miles, so that's a big plus.
Complaints? Maybe the crew food system, but even so, it's much better than what most airline crews face. About the only other common complaint I hear from my co-workers is that airlining stinks: it's probably the worst part of the job. Other than that, it's really a very good job.