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Nice Job JB!

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AJWick

No longer mr. mom!
Joined
Mar 25, 2002
Posts
149
JetBlue Named Best U.S. Airline by Conde Nast Traveler Readers

Friday October 10, 5:00 am ET
Low-Fare Carrier Tops Readers' Choice Awards 2nd Year Running and Ranks as One of World's Top Three Airlines


NEW YORK--(BUSINESS WIRE)--Oct. 10, 2003--JetBlue Airways (Nasdaq: JBLU - News), New York's low-fare airline, took home the Best Domestic Airline award again last night from the Conde Nast Traveler's 2003 Readers' Choice Awards.
The prestigious travel award was presented by model Cindy Crawford to JetBlue CEO David Neeleman at the Guggenheim Museum in New York City.

This is the second consecutive year that the low-fare carrier, which is less than four years old, has earned the Best Domestic Airline title. Last year, JetBlue became the poll's first new top airline since 1995 when Midwest Express began its run of seven consecutive wins.

JetBlue topped the poll with a score of 76.7,* almost 13 points ahead of Midwest's score of 63.9 and more than 30 points above third place taker Alaska Airlines with a score of 46. JetBlue's score of 76.7 also places it third in the poll's scores for airlines worldwide, after Singapore Airlines and Cathay Pacific.

JetBlue was also named "Best Value for Cost" in Conde Nast Traveler's 2003 Business Travel Awards published in October, 2003.

JetBlue's CEO David Neeleman said, "Conde Nast Traveler readers are amongst the most discriminating travelers in the world and to be named Best US Airline this year again is twice as nice. We've always said our 5,000 plus crew members are world class and it's great to know that Traveler readers agree."
 
This award is mainly a tribute to the crewmembers of this airline who on a daily basis deliver the jetBlue experience-- 'cause in the end, we're all flying airplanes; it's how you treat your customers that count and I think many airlines post 9/11 are discovering it too...
 
This award is mainly a tribute to the crewmembers of this airline who on a daily basis deliver the jetBlue experience-- 'cause in the end, we're all flying airplanes; it's how you treat your customers that count and I think many airlines post 9/11 are discovering it too...

No doubt!

To use a modified version of a former president's quote "It's the service, stupid!"

Your management also provides you with the environment, equipment, and incentive to provide that level of customer service. That level of serivce is also truly the foundation of the company's corporate culture. Other managements mouth the words, but in reality (the actions they take prove that) their culture and prioritie$ are quite different.

Unfortunately, post 9/11, most managements efforts to play catch-up in the customer service arena are coming up a day late and a dollar short.

Closer to, but still waitin' to get Blue! :)
 
Must be the blue potato chips & the free TV that is keeping every body happy!
 

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