flyingillini wrote:
IMHO, I don't view controllers as "them" and pilots as "us." That attitude just doesn't promote a good working environment and let's face it, we all work together...we just don't see each other's faces. This may sound corny but I'll say it anyway. When I do something good or help the controller out and he/she says thanks, I feel good. When a controller does a good job or an *incredible job* (the MDW tower controller this afternoon!) I will let him know when I make my last transmission to him. Hopefully it makes him feel good that his hard work was recognized just as it makes me feel good when I'm recognized.
In all honesty, when you thank a controller, its the kiss of death seriously. We view that as a point in the day in which we sounded busy and that we were on the verge of loosing the picture. Someone says goodjob to me and I know Im going down fast so I hate to hear it.
TDTurbo wrote:
After Flying all around the U.S., I have come to appreciate the superior quality of controllers in Chicago compared to Phoenix or other places out west. It is like night and day. The guys at Chicago approach are incredible, not always pleasant but very good at what they do. I can say the same for South Bend approach as well, plus they are extremely accommodating and pleasant to deal with.
This all comes down to good management means happy controllers. Phoenix has bad management, but supervisors etc....They even had a controller a few years back kill herself because she was having problems with some of the controllers and management didn't do a **CENSORED****CENSORED****CENSORED****CENSORED** thing to stop it. When there is good hub management, good management at each faciltiy all the controllers can relax. I honestly think I have the best ATM and best Hub Manager in the entire system. All of us controllers are generally happy with our working conditions minus being severly understaffed.