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Like every other crew bag. 21 " black, Kirkland (costco) brand, big blue "EXPRESSJET - CREW" tag on the top.
Nope, SWA cannot find it, and sternly informed me via a phone call yesterday that "Since I was a non rev, they don't owe me any money"
Which is funny, because I don't care about money, I want my bag back.
I read the part where the fa checked it to the wrong city. Having said that, do you have the little stub (receipt) when the fa checked? You should of gotten a little stub. What city did the fa check it to?