Crew Scheduler at Jetblue
Scheduler Crew - Forest Hills, NY - (FSC)
Position Posted On
12/22/2011
Reference Code
NC52350872 E
Tasks
The Crew Scheduler schedules Flight and Inflight Crewmembers in
accordance with the Federal Aviation Regulations (FARs) and Company
policies and procedures. The highest level of customer service is
essential while coordinating with other departments and communicating
with Crewmembers.
Essential Functions:
-Schedule and notify Flight and Inflight Crewmembers in accordance with
Federal Aviation Regulations (FAR) and Company policies and procedures
using available data and reports
-Monitor and action Flight or Inflight Crewmember's schedules for
irregularities
-Process Crewmember schedule adjustments using automated computer
programs
-Arrange for Crewmember hotel and/or transportation if necessary
-Complete other duties as assigned by Crew Services Leadership
Requirements
Minimum Qualifications:
-High School Diploma or General Education Development (GED) Diploma
-Bachelor's Degree preferred but not required
-One (1) year customer service experience, preferably with an airline
-Crew Scheduling experience preferred
-Successful completion of pre-employment math assessment
-Regular attendance and punctuality
-Organizational fit for the JetBlue culture, that is, exhibit the
JetBlue values of Safety, Caring, Integrity, Fun and Passion
-Well groomed and able to maintain a professional appearance
-Pass a ten (10) year background check and pre-employment drug test
-Legally eligible to work in the country in which the position is
located
-When working or traveling on JetBlue flights, and if time permits, all
capable Crewmembers are asked to assist with light cleaning of the
aircraft
Minimum Qualifications:
-High School Diploma or General Education Development (GED) Diploma
-Bachelor's Degree preferred but not required
-One (1) year customer service experience, preferably with an airline
-Crew Scheduling experience preferred
-Successful completion of pre-employment math assessment
-Regular attendance and punctuality
-Organizational fit for the JetBlue culture, that is, exhibit the
JetBlue values of Safety, Caring, Integrity, Fun and Passion
-Well groomed and able to maintain a professional appearance
-Pass a ten (10) year background check and pre-employment drug test
-Legally eligible to work in the country in which the position is
located
-When working or traveling on JetBlue flights, and if time permits, all
capable Crewmembers are asked to assist with light cleaning of the
aircraft
Knowledge, Skills, and Abilities:
-Proficient with Microsoft Office suite
-Basic math skills
-Excellent verbal and written communication skills
-Excellent organizational skills
-Ability to perform in high stress, time critical environments
-Ability to work independently with a sense of urgency and attention to
detail
-Working Conditions:
Equipment:
-Computer and other office equipment
Work Environment:
-Normal office environment
-Possible multiple work locations
-Shift work is required to support operation twenty four (24) hours a
day and seven (7) days a week.
Physical Effort:
-Generally not required, or up to 10 pounds occasionally, 0 pounds
frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general
nature and level of work being performed by the Crewmember(s) assigned
to this position. They are not intended to be an exhaustive list of all
responsibilities, duties, and skills required of individuals in this
position. Position Expectations may be subject to change as the needs of
the organization changes.
EOE/M/F/V/D
Employment Type
Regular
Company
JetBlue - USA