Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
I always call first to list; then to the ticket counter. I have seen pilots refused a seat at the gate if they had not been to the ticket counter first; as recently as a month ago.
I apologize for some of our jackass gate agents if this happens to you. If you can't make it to the ticket counter and the gate agent is giving you a hard time try the service centers over in T6 if you are in JFK, they can get you set up as well. Also if you see the crew walking through be sure and speak up. As a commuter there is no way in hell I'll leave somebody behind just because some gate agent has an attitude problem, and most of our pilots feel the same.
Good luck.
I apologize for some of our jackass gate agents if this happens to you. If you can't make it to the ticket counter and the gate agent is giving you a hard time try the service centers over in T6 if you are in JFK, they can get you set up as well. Also if you see the crew walking through be sure and speak up. As a commuter there is no way in hell I'll leave somebody behind just because some gate agent has an attitude problem, and most of our pilots feel the same.
Good luck.