jb online app questions

[sf340flyer]

I updated my app in november. I just tried to update my app. and it says i have an invalid name/password and ssn. i had jb email me my password to verify it was correct.

do you guys have any ideas on what i can do??

 

[RShebib]

This happened to a buddy of mine......I'm not saying you did this, but there are 2 links for applications...one if for pilots, and the other is for non-pilots....he kept clicking on the non-pilot link because it was the first one he saw.......make sure you're entering the pilot application update.....

 

[sf340flyer]

nope was trying the pilot one

 

[tytl]

Firewall protection

I had the same problem, can't remember the exact error messsage though, but I turned off my Norton Internet Security, and the problem was solved.
tytl

 

[sf340flyer]

Yeap it was norton firewall, thanks for the help