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Remember, Frequent Fliers dont pay bag fees.
I think the fare Southwest charges is fair. Besides if the ticket price is within a couple bucks either way and Grandma (travels once every 5 years) and is charged $20 for her back, she'll be upset and travel SWA next time.
They don't go to London, Beijing, Tokyo, Paris ETC. Bag fees who cares, no First Class and business select is a joke. What everyone want's you to believe is the SWA love fest. Trust me it's not.