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I CAN argue that Signature does not have great facilities.
Not to pick a fight here, but lets take a look at KDET (worst FBO in the USA ?????), KDTW, KSEA, old KBOS trailer, KCLT (before Wilson Air), KBED, KTEB, KSTL, KDSM, KIND, KJAX.
At one time or another many of these sites and more were operating out of trailers SEA, BOS, JAX etc..) or out of their competitors old facilities. Arguably DET is the worst FBO in the country (according to the PRASE Survey score in the 4 range).
I don't think I have been to one of the facilities that you mentioned above in the past 5 years. Just goes to show you that not only was my statement wrong...but their pricing has caused me to avoid them so much that my logical was flawed.
Service can be hit or miss (some places great, some places terrible), but the one thing you could always count on at Signature was high fuel prices and outrageous fees. Hell, Signature invented the ramp fee, which started to spread like a cancer throughout the industry (of course guys who tanker all their fuel and don't buy courtesy fuel don't help the situation).
Signature's business practice was one of going into an airport where they were the only game in town, and making sure it stayed that way. It's funny when you read the comments on AirNav. Typically it is from GA piston drivers who bought 10 gallons to waive the $35.00 ramp fee, and they are all wet in the pants happy about a red carpet and popcorn.
When you are buying 1000 gallons at an extra $2.00 a pop, you could get day rooms at the Four Seasons for a day; a limo to drive you there, and still have money left over if you use contract fuel from one of Signature's competitors. I for one dislike their anti-competitive behavior and avoid them to the best of my ability.
But after reading this thread I would probably suck it up at KMMU.
“The bitter taste of poor quality and service lingers long after the sweet taste of a cheap price is forgotten.” ?????
[FONT="]The following is on their website: [/FONT]Simply fill out a membership agreement that is pilot-executable and non-binding.
[FONT="]Based on the information gleaned from the responses in this thread; cheaper fuel and perhaps crappy service.[/FONT]Then whats the point in having to sign it?
[FONT="]The following is on their website: [/FONT]Simply fill out a membership agreement that is pilot-executable and non-binding.
Let me get this right: You are willing to go into court and plead that the company who rashed your airplane verbally told you that their written agreement didn't mean anything? I guarantee you that you'll be the "Stupid Litigant of the Month" in the next issue of Lying Lawyers magazine.
Sir, with all due respect, I'm trying to give advice to fellow pilots regarding documents that they sign. You are defending an ignorant post with even more ignorance.
Generally, you are held to the terms of an agreement that you sign, regardless of anything outside that agreement (notably "verbals", but also things like the web site you cite). In law. this is called the Four Corners Doctrine. There are "outs" to this, such as fraud, illegality, ambiguity, or duress, but it generally holds true that a court will judge your case by the four corners of the document you signed.
And yeah, you could get a "lucky jury" or something, but you are a big underdog walking in with a signed document against you.