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frontier airlines to discontinue cookies

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inflightboi175

Well-known member
Joined
Feb 17, 2009
Posts
151
http://www.denverpost.com/breakingn...ue-complimentary-chocolate-chip-cookies-after

Complimentary warm chocolate chip cookies - a legacy of now-departed Midwest Airlines - will vanish from Frontier Airlines' flights by the end of the month.
Once a contributor to Midwest's boast of providing "the best care in the air," the cookies crumbled in the face of economic reality, Frontier officials said.
"We've been in an ongoing review of our catering program and are looking to make some new and exciting changes in the coming months," said Frontier spokeswoman Lindsey Carpenter .
"During that review, it was determined that the cookie did not align with either the perception or the financial reality of a low-cost carrier," Carpenter added. "We were the only domestic low-cost carrier offering a free perishable snack."
Frontier senior vice president Daniel Shurz said in a memo to employees that doing away with the free cookies "is another step in our continued effort to make Frontier a sustainably profitable airline."
Further cost reductions have been pledged by Frontier's new chief executive, David Siegel , in an effort to transform Frontier into an ultra-low-cost carrier.
Instead, Frontier will offer free Pepperidge Farms Goldfish crackers and Barnum's animal crackers for Ascent, Summit, Classic and Classic Plus customers.
Unaccompanied minors also will get the complimentary crackers, but not passengers flying in economy class - which also is part of Siegel's plan to reward those who pay more for their tickets. The crackers also will be available for purchase for $1 .
Midwest, which was based in Milwaukee, and Frontier were purchased within a few months of each other in 2009 by Republic Airways Holdings. Frontier began serving the cookies in 2010 after Republic decided to unite Midwest and Frontier under the Frontier name.
 
What?!!?

:(
 
Midwest management destroy that company!!! and Bryan Bedford just spits on every one!! The cookie is the less important thing. You hope if theirs a god, BB will gets his soon!!!


Sent from my iPhone using Tapatalk
 
A sorry state of affairs surely exists at a company when the presence or absence of a few baked snacks means the difference between survival and extinction.
 
My favorite line:

"We've been in an ongoing review of our catering program and are looking to make some new and exciting changes in the coming months," said Frontier spokeswoman Lindsey Carpenter .

Since when is eliminating a perk "new and exciting"? Something tells me they're not being replaced with filet mignon.
 
If they even used one of their two brain cells they could come up with the idea of SELLING cookies. Pax are probably more likely to buy fresh cookies than bags of Goldfish.
 
If they even used one of their two brain cells they could come up with the idea of SELLING cookies. Pax are probably more likely to buy fresh cookies than bags of Goldfish.

I read the press release completely differently...


"During that review, it was determined that the cookie did not align with either the perception or the financial reality of a low-cost carrier," Carpenter added. "We were the only domestic low-cost carrier offering a free perishable snack."

It seems to me that they are trying to sell the image of a low-cost carrier, and baking cookies created the perception that they were an expensive carrier.

Look at it this way, if ALPA was given free 24k gold door knobs, they would be foolish to actually install them because it creates the perception that they're squandering dues money.
 
Our FA's are throwing them away by the thousands and they do not garner any premium. The cookies were a Midwest deal. Anybody count how many peanuts are in a SWA bag these days? 12 maybe?
 
I love how a friggin' cookie, be it from Midwest/Frontier or a DoubleTree hotel can be turned into a marketing tool.
 
Good riddance! I can't tell you how many times that one of those belly bombs exploded in my guts in the middle of the night.
 
My favorite line:



Since when is eliminating a perk "new and exciting"? Something tells me they're not being replaced with filet mignon.


Sounds like ASA's communication idiot Kate M.

"Great news everybody!...........

Your travel benefits and insurance have been "enhanced""
 
Preparing for the JetBlue or SWA merger........


Ah......no. Frontier pilots already screwed that one up with SWA. Between UNICAL and SWA dominating DEN, Frontier will continue to just wither on the vine.
 
cut #847 of 1,000.

F9 guys are awesome. I just hope they can survive this.
 
It's a bummer but I don't think Frontier has anywhere to hide from competition and high fuel prices. The cookie crumbles and the reaper cometh.
 
Welcome to the next great airline fad.... Ultra Low Cost Carrier. Bad for all employees and passengers. Great for stockholders and CEOs.

I hope the best for all involved at Frontier. Some great people over there.
 
Welcome to the next great airline fad.... Ultra Low Cost Carrier. Bad for all employees and passengers. Great for stockholders and CEOs.

I hope the best for all involved at Frontier. Some great people over there.

Next will be the ultra ultra ultra low cost carrier.

I hope Frontier makes it. I like flying on them.
 
Welcome to the next great airline fad.... Ultra Low Cost Carrier. Bad for all employees and passengers. Great for stockholders and CEOs.

I hope the best for all involved at Frontier. Some great people over there.

Seems to be working out ok for Spirit.
 
It works well at Allegiant too. Profitable companies are good. They say imitation is the highest form of flattery. Fighting for every scrap as a passenger or pilot isn't all that flattering though. Bear in mind that the finance department leading the charge at Frontier just got hired over from Allegiant. They will cut to the bone.

I don't have all the answers. Maybe re-regulation is the only fix for this direction airlines have taken. The internet has changed travel forever.
 

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