Welcome to Flightinfo.com

  • Register now and join the discussion
  • Friendliest aviation Ccmmunity on the web
  • Modern site for PC's, Phones, Tablets - no 3rd party apps required
  • Ask questions, help others, promote aviation
  • Share the passion for aviation
  • Invite everyone to Flightinfo.com and let's have fun

frontier airlines to discontinue cookies

Welcome to Flightinfo.com

  • Register now and join the discussion
  • Modern secure site, no 3rd party apps required
  • Invite your friends
  • Share the passion of aviation
  • Friendliest aviation community on the web

inflightboi175

Well-known member
Joined
Feb 17, 2009
Posts
151
http://www.denverpost.com/breakingn...ue-complimentary-chocolate-chip-cookies-after

Complimentary warm chocolate chip cookies - a legacy of now-departed Midwest Airlines - will vanish from Frontier Airlines' flights by the end of the month.
Once a contributor to Midwest's boast of providing "the best care in the air," the cookies crumbled in the face of economic reality, Frontier officials said.
"We've been in an ongoing review of our catering program and are looking to make some new and exciting changes in the coming months," said Frontier spokeswoman Lindsey Carpenter .
"During that review, it was determined that the cookie did not align with either the perception or the financial reality of a low-cost carrier," Carpenter added. "We were the only domestic low-cost carrier offering a free perishable snack."
Frontier senior vice president Daniel Shurz said in a memo to employees that doing away with the free cookies "is another step in our continued effort to make Frontier a sustainably profitable airline."
Further cost reductions have been pledged by Frontier's new chief executive, David Siegel , in an effort to transform Frontier into an ultra-low-cost carrier.
Instead, Frontier will offer free Pepperidge Farms Goldfish crackers and Barnum's animal crackers for Ascent, Summit, Classic and Classic Plus customers.
Unaccompanied minors also will get the complimentary crackers, but not passengers flying in economy class - which also is part of Siegel's plan to reward those who pay more for their tickets. The crackers also will be available for purchase for $1 .
Midwest, which was based in Milwaukee, and Frontier were purchased within a few months of each other in 2009 by Republic Airways Holdings. Frontier began serving the cookies in 2010 after Republic decided to unite Midwest and Frontier under the Frontier name.
 
What?!!?

:(
 
Midwest management destroy that company!!! and Bryan Bedford just spits on every one!! The cookie is the less important thing. You hope if theirs a god, BB will gets his soon!!!


Sent from my iPhone using Tapatalk
 
A sorry state of affairs surely exists at a company when the presence or absence of a few baked snacks means the difference between survival and extinction.
 
My favorite line:

"We've been in an ongoing review of our catering program and are looking to make some new and exciting changes in the coming months," said Frontier spokeswoman Lindsey Carpenter .

Since when is eliminating a perk "new and exciting"? Something tells me they're not being replaced with filet mignon.
 
If they even used one of their two brain cells they could come up with the idea of SELLING cookies. Pax are probably more likely to buy fresh cookies than bags of Goldfish.
 
If they even used one of their two brain cells they could come up with the idea of SELLING cookies. Pax are probably more likely to buy fresh cookies than bags of Goldfish.

I read the press release completely differently...


"During that review, it was determined that the cookie did not align with either the perception or the financial reality of a low-cost carrier," Carpenter added. "We were the only domestic low-cost carrier offering a free perishable snack."

It seems to me that they are trying to sell the image of a low-cost carrier, and baking cookies created the perception that they were an expensive carrier.

Look at it this way, if ALPA was given free 24k gold door knobs, they would be foolish to actually install them because it creates the perception that they're squandering dues money.
 
Our FA's are throwing them away by the thousands and they do not garner any premium. The cookies were a Midwest deal. Anybody count how many peanuts are in a SWA bag these days? 12 maybe?
 

Latest resources

Back
Top