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I must say that is pretty unprofessional mentioning an owners name like that. Especially in that manner. Might want to be careful what you put on this board. That could get you in a little trouble. Plus with the info you gave it wouldnt be hard to figure out who you are.
On another note. A pilot may not leave his or her station except for emergency or biological needs. Serving pax does not count and it is a FAR violation. I would never wait on a pax in the air. On the ground ask them if they need anything after that they are on there own.
The fact that they allow smoking surprises me somewhat. Now, the Euros all smoke like chimneys but most folks in the US are used to not being able to smoke on airplanes.
If I was an owner I would refuse a flight on a plane that smelled like cigarettes or cigars.