From BJT:
[FONT="]Jay Beever, Embraer’s vice president of interior design, led the team that developed the Legacy 500 interior. Beever started his career in the car business, and he has a deep understanding of industrial design. His mantra: “It’s ergonomics first, craftsmanship second, then design.” On the 500, he says, “We really tried to break all the rules, break all the paradigms of what the airplane should be at the price point. The idea is to give people value but offer more.”
We no longer focus on value. We focus on design(bespoke interiors), then craftmanship(but chipped cabinets take months to fix). Who has it backwards?[/FONT]