Enterprize Rent A Car Gives Out Private Information

[BushwickBill]

During a multi day trip a couple of weeks ago we got a econobox rent a car from Enterprize. Normally we get our cars from Hertz. Recently during an overnight around the DFW area I recived a call at 11:30pm local time. The call was from a 3rd party agency that wanted to know how my rental experience was with Enterprize. Now the fact that someone was calling me this late pissed me off. The fact that Enterprize gave out my cell number to some 3rd party really upset me. So I spent the next hour ripping Enterprize a new one over the phone.

So even when they ask you to put the cell number down on the rental forms dont. These people are shady and they are one step away from outright selling your private information.

 

[MaxTorque]

What office did you rent from? Do you think this was just a local thing or a corporate practice? What did they say when you chewed their a**?

MT

 

[Midnight Flyer]

You know that ripping them a new a$$hole will do little good, as they view you as just on little peon customer. At most, if you b1tch and whine enough, they'll probably give you a discount coupon for your next rental or something. I'm not surprised, as a tremendous amount of companies make it standard practice to give out your information like that.

If you really want to get back at them, just rag the $hit out of that car...those dirty ba$tard$.

 

[aucfi]

If you really want to get back at them, just rag the $hit out of that car...those dirty ba$tard$.

Took the words right out of my mouth! I dont feel so bad for taking my rental off road a few years ago.

 

[SpiderMan]

Always always do a rev limiter check.

 

[BushwickBill]

I prefer braking and hitting the gas at the same time. Makes a neat smell...

 

[habubuaza]

I'm not surprised. Recently someone handed out my email address like they were giving out candy. I had a great luck with no spam for years then all of a sudden....wham! Emails from every vile scum walking the face of the earth. I added a few credit cards this year so I am almost certain it was one of the issuing banks.

 

[El Bucho]

Everybody should have a bogus yahoo/hotmail etc email account, so when any of these idiots asks for your email address like they really need it, you give them that one. Who cares if they spam an account you never check....I can't believe anybody actually would give out their personal email anymore.

EB

 

[Midnight Flyer]

Everybody should have a bogus yahoo/hotmail etc email account, so when any of these idiots asks for your email address like they really need it, you give them that one. Who cares if they spam an account you never check....I can't believe anybody actually would give out their personal email anymore.EB

That's right man.
My "personal" email is only what my close friends and family have. It's like a guarded ancient secret

 

[fieldinsight]

SOP for Enterprise. I've used them a few times, and yep, gave 'em my cell number. Called earlier in the evening than Bushwick reported. Didn't recognize the area code (660) or number, so didn't answer the first time they called. But they persisted and called me around the same time the following evening, I answered, and when I found out it was a marketing called, bitched that they were calling my cell. Their response was "did you give this number when you rented?" I never used them much, but haven't used since....

 

[JP4user]

One of their lot monkeys damaged a car after I turned it in several years ago. They tried to collect several thousand in damages and it took a lawyer to finally get them off my back.

ALWAYS KEEP YOUR RECEIPT!!! They started this process a month after the car was returned and I still had the record of the vehicle being accepted by them with no damage.

 

[Vik]

Whoever called you has been hired by Enterprise to do a survey. A lot of businesses hire 3rd party company's to do indepedent surveys. Its not a big deal and you're right, they shouldn't be calling at odd hours.

 

[ManChild]

I recently got a call too. I told them how bad the experience was and they said someone would call from enterprise. It's been about 3 weeks and haven't heard a word.

 

[glen3rd]

One of their lot monkeys damaged a car after I turned it in several years ago. They tried to collect several thousand in damages and it took a lawyer to finally get them off my back.

I had the same problem in JZI Charleston, SC. I took pictures with their agent next to the car when I turned it in. The next day they claimed I damaged the car. I waisted as much of their time as I could for weeks. When they sent me the bill I returned it with the pictures and never heard another word.

 

[Midnight Flyer]

had the same problem in JZI Charleston, SC. I took pictures with their agent next to the car when I turned it in. The next day they claimed I damaged the car. I waisted as much of their time as I could for weeks. When they sent me the bill I returned it with the pictures and never heard another word.

Geez. Crap like that really pi$$es me off. They were probably trying to get money out of you, thinking you wouldn't fight back. It's a shame we have to get concrete proof as in the form of pictures in order to prove your innocence.

A similar thing happened to me several years ago: I sold a vehicle on ebay, and I had it shipped across the country to the buyer. I used one of those vehicle moving companies that pull the vehicles on trailers using big rigs. The seemed very professional, insured and they were reputable. The guy I sold it to called me from the pickup station and he was livid. Aparently, the vehicle was completely damaged, (similar to the damage a car would recieve if another car had fallen on top of it.)
I spoke to the shipping company and they were trying to say that I presented the vehicle to them already damaged. On top of that, the buyer was trying to hold me accountable for fraud. (good thing I already had my money)
Luckily, before I released the vehicle to the shippers, one of their representatives signed an acceptance checklist proving the vehicle was in perfect condition at the time I gave them the keys.

I hate it when people try to pass the buck like that. These companies need to take responsibility.

 

[Iflewjetz]

That's funny, I just rented from Enterprise in Dallas and they just called me two days ago. "were you satisfied, blah blah blah" That does piss me off.

If i have a pull type parking brake, I always do the "does it work well when pulled at 45 mph in a turn." I feel like i am Bo in the Dukes.

 

[southernpilot]

The New Jersey brake check is on the curve approaching the Sheriton Hotel in the Meadowlands, near KTEB. A co-worker showed me a great place to,'lock'em up'. Best to have hand parking brake on center console. Every time I was with my stupid boss, the one that wrecked the rental in Italy, I remarked,"wow, look at those skid marks", laughed my silly ass off! This dumb ass bought program cars and thought he was saving so much money.
Some other good tests are: don't come to a complete stop before changing gears, on a cold morning in Iowa, start rental and immediately rev to limiter to warm the little jewel, always change language to French; and especially note in great detail all damage. The taking pictures is a great idea with digital storage becoming so cheap.
Anybody else have any rental recommendations?

 

[Sydney]

who minds at $27/day unrestricted

Just rented from enterprise in Denver and was given crew discount & 1st class service. Are we really concerned who has our info now-a-days? (Its already out there, everywhere)

 

[BushwickBill]

Just rented from enterprise in Denver and was given crew discount & 1st class service. Are we really concerned who has our info now-a-days? (Its already out there, everywhere)

Well Enterprize gave out my information to a 3rd party agency that was conducting a survey on rental call service. It seems ironic to me.... (that's pretty crappy service)

I don't have any kind of bone to pick with you (unless you work for enterprize). When you get a call from a 3rd party agency and it wakes you up before an 0 dark thirty show at the airport, you need to follow these steps.

First demand you get the name and location and region (enterprize has a region for different locations) of the rental car office they recived the information from then you have to call the regional corporate office for the location. They you have to raise some serious hell. "Have me taken off the list., what were guys thinking?, Who else have you given my information to?, Do you understand it isn't ok to wake up pilots at midnight when they need to be up a 5am? Etc. Etc.

Prepare to be put on hold for quite a long time and be faced with denials that they even gave your personal information out.

If I give a rental car my contact information I'm assuming it is for a problem with the rental. Nothing else.

 

[Wankel7]

11pm eh? Isn't that about 8am in India? How dare you interrupt some guys breakfast in India with your ranting!