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Of course you didn't say anything about the MDW incident....

From the General (04/26/11)..

"AGAIN? Were they hurrying to make the ontime for the schedule? Did they only have 20 minutes until they had to push for CLE, and they were hungry? Jay Leno and others will have another field day on this."

Let me set the record straight here Gen..

Your trying to tell me that after OYS...err, I mean you..post that Southwest has even more codeshare with Volaris (which is totally false as it turns out) and you have a problem with people knowning that Delta is over staffed? Talk about irony.

I stated a couple of weeks ago that the DL second quarter results would still look bad, and could possibly lead to staff reductions. Less than two weeks later Anderson states that the operation is overstaffed due to high oil and low Asian demand. What part did I get wrong there?

This whole thread shows exactly how nervous you are about Delta's future. Understandable

Bye, bye.

RF

Does a Delta pilot really want to talk about crashes and mishaps? Not mentioning the fatal ones we could talk all day about landing at the wrong airports.
 
Did you see this guy beforehand? He just lost 65lbs and looks better.

From the AP press release..

'Both Smith and the airline acknowledged that he had bought two seats for his original flight from Oakland, where he had spoken at the Macworld Expo conference.'

So appearantly he knew he was big before he came to the airport. He tried to standby on a plane with one seat. Somehow he changed his mind to how big he really was when there was ONE seat left. Imagine that.

Your arguement doesn't hold water. The crew did the right thing.

RF
 
Did you see this guy beforehand? He just lost 65lbs and looks better.

From the AP press release..

'Both Smith and the airline acknowledged that he had bought two seats for his original flight from Oakland, where he had spoken at the Macworld Expo conference.'

So appearantly he knew he was big before he came to the airport. He tried to standby on a plane with one seat. Somehow he changed his mind to how big he really was when there was ONE seat left. Imagine that.

Your arguement doesn't hold water. The crew did the right thing.

RF

What everyone really wanted to know was why Smith even went on Southwest? I bet he won't ever again.


OYS
 
Yea, kinda like this recent Time article from Sept.


"But it starts with a lost bag — the black duffel Delta Airlines lost on my recent trip from Kansas City to New York City after a nightmarish day of travel: a canceled flight on a perfectly clear morning; a cumbersome rerouting through Atlanta; arrival at LaGuardia after 6 p.m., more than five hours late. When my bag failed to show up, I faced yet another missed connection: to the bus I needed to catch for the two-hour ride to my final destination. So rather than wait in line at the lost-luggage counter, I took a phone number to call in the report later. Which I did — only to be told sternly that lost-baggage reports cannot be taken over the phone, only in person at the airport.

This seemed patently unreasonable. Delta had put me through a lot of trouble: canceling a flight, adding five hours of flying time to my day, losing my luggage. All I asked was the same courtesy accorded any passenger whose bag was lost by the airline: its return free of charge. But after three calls to the baggage folks, the best I could do was get the bag tracked (it eventually made it to LaGuardia). I was told that I had to either pick it up myself at the airport or pay a hefty delivery charge. Three times I asked for a supervisor to whom I could make an appeal. Three times I was told the person I was talking to was a supervisor. (Big labor news: at Delta Airlines, everyone is a boss!) Finally, I asked for a customer-service number so I could lodge a complaint. That’s when I found out how the airlines really feel about customer service: Delta no longer has such a number. An unhappy passenger’s only recourse is to go to the website and write an e-mail."

Ouch.
 
Yea, kinda like this recent Time article from Sept.


"But it starts with a lost bag — the black duffel Delta Airlines lost on my recent trip from Kansas City to New York City after a nightmarish day of travel: a canceled flight on a perfectly clear morning; a cumbersome rerouting through Atlanta; arrival at LaGuardia after 6 p.m., more than five hours late. When my bag failed to show up, I faced yet another missed connection: to the bus I needed to catch for the two-hour ride to my final destination. So rather than wait in line at the lost-luggage counter, I took a phone number to call in the report later. Which I did — only to be told sternly that lost-baggage reports cannot be taken over the phone, only in person at the airport.

This seemed patently unreasonable. Delta had put me through a lot of trouble: canceling a flight, adding five hours of flying time to my day, losing my luggage. All I asked was the same courtesy accorded any passenger whose bag was lost by the airline: its return free of charge. But after three calls to the baggage folks, the best I could do was get the bag tracked (it eventually made it to LaGuardia). I was told that I had to either pick it up myself at the airport or pay a hefty delivery charge. Three times I asked for a supervisor to whom I could make an appeal. Three times I was told the person I was talking to was a supervisor. (Big labor news: at Delta Airlines, everyone is a boss!) Finally, I asked for a customer-service number so I could lodge a complaint. That’s when I found out how the airlines really feel about customer service: Delta no longer has such a number. An unhappy passenger’s only recourse is to go to the website and write an e-mail."

Ouch.

I guess I could pull up the articles about your airline kicking off women who look like hookers.(BUR-LAS anyone?) What I find most funny though is that you actually care about this stuff. Sure, I hope customer service is good, but I can't control it. Can you? Your flight attendants seem nice, but they aren't all young (DAL base), and that means some are grouchy. If the AT flight attendants aren't taken care of (money and rule wise) they may be cranky too. You and I just can't control that. I try to make sure they have a nice landing on my airbus, and I try to find smooth altitudes. I know that my airline made $1.8 billion last year, and that the planes are still full, and there is a chance at a full year profit for this year, even with all of the things going on. That's all I can hope for, and I try to fly smoothly. You seem to really be into customer service, like you want to be a flight attendant? Do you? You probably do hang out with them on those short layovers, and probably dance with them as a group. Do you slow dance with all of them? ALL of them? Good for you.


OYS
 
Wow oys I had no idea you were the owner of delta. "my airbus" and "my airline" shouldn't you be off tending to business, instead of posting your normal childish drivel here on FI?
 
Wow oys I had no idea you were the owner of delta. "my airbus" and "my airline" shouldn't you be off tending to business, instead of posting your normal childish drivel here on FI?

You think it is childish drivel because you are afraid of the result, a fair SLI. And yes, I did buy an A320 (model) and I own 23 shares of the airline I work for. So, YES, you are correct Sir. BTW, get over the fear of arbitration. It will happen.


OYS
 
I have 0 fear of arbitration. If you had half a clue as to whats going on, not what you assume is going on you would understand why there is no fear. You choose to assume you know while in actuality you have NO clue as to anything you blabber on about!
 

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