DL increases service in NYC.

[samballs]

The thing about all the stupid posts about our (I admit) lakluster terminal at JFK, is people DON'T care about anything but price anymore. If you think for one second that people will pick AA or Jet Blue because the terminal is better (which they are) you better not try management stick to being a pilot.

Now RJ vs mainline that is a different story, which we are trying to take back. People will pay more for mainline (but not much more), what everyone fails to understand is that pricing power of the airlines is gone, the interent makes it to easy to find the cheapest ticket and people will always save $10 vs worring about a leaky roof or an RJ.

Well as of today if you fly domestically on DL you most likely fly on an RJ, not only an RJ but you will have to walk across a ramp and sit in a overcrowded gate area. So not only do they have bad terminals, but lousy RJ's, and the worst customer service. Yes, people do choose JB for their product that includes the terminal (they know where they have to go to catch plane, don't have to go to t2 to check in then catch a flt in t4). DL's NY product is the worst of all the airlines

 

[lakemead1]

Well as of today if you fly domestically on DL you most likely fly on an RJ, not only an RJ but you will have to walk across a ramp and sit in a overcrowded gate area. So not only do they have bad terminals, but lousy RJ's, and the worst customer service. Yes, people do choose JB for their product that includes the terminal (they know where they have to go to catch plane, don't have to go to t2 to check in then catch a flt in t4). DL's NY product is the worst of all the airlines

This must be tanker******************************s evil twin.

 

[generaltso]

Actually I agree with him. Our JFK operation is an embarrassment... and the LGA isn't the greatest either. However, the good news is the company is aware of the problem and working on long term solutions to fix it.

 

[IAHERJ]

This is correct to a large degree, yet Delta is sitting on a gold mine in DTW. One of the best terminals in the country with room for more expansion. If I were delta i would pull more international flights out of JFK to DTW and then you might have room for more domestic stuff out of jfk. I know that more people internationally want to go to jfk than dtw but i really hope delta takes full advantage of dtw going forward. If and when the economy recovers DTW could be as busy as ORD or ATL in 5 years if done right.

I agree with you that DTW is nice, very nice. The problem lies in the fact that the city of Detroit offers much less(and getting worse) O&D than ORD/NYC/LAX and even MSP. When you pull traffic out of NYC(JFK) and run it through DTW you increase the CASM as most of the passengers will be just connecting through the hub vs. JFK. The key is to have your hub in a strong O&D market, hence Delta's building up of NYC(LGA&JFK).

 

[samballs]

This must be tanker******************************s evil twin.

Why? what did I say that is not true? If I would have mentioned that they bus people to pad 11 to board 900's and MD 80's made it better. People that don't have answers or feel defeated always resort to name calling.

 

[tbkane]

Sam balls you must ride Delta all the time because you seem to know the layout well. I still disagree people fly by price. On furlough I traveled extensively for my job and I guarantee if the flight was cheaper, but we had to ride on a DC3 out of a bat cave they would have put us on it. (that is the reality of business travel these days unless you are an exec and then you care about things like ff programs and first class upgrades)

Then the vacation traveler is even worse do you think for a second a family of four flying to MCO who can save $15 a ticket (for the mentally challenged which this board is full of that would be $60) that they care if it is an rj or mainline and what the terminal has.

If you answer yes you don't understand demand side economics.

 

[samballs]

Sam balls you must ride Delta all the time because you seem to know the layout well. I still disagree people fly by price. On furlough I traveled extensively for my job and I guarantee if the flight was cheaper, but we had to ride on a DC3 out of a bat cave they would have put us on it. (that is the reality of business travel these days unless you are an exec and then you care about things like ff programs and first class upgrades)

Then the vacation traveler is even worse do you think for a second a family of four flying to MCO who can save $15 a ticket (for the mentally challenged which this board is full of that would be $60) that they care if it is an rj or mainline and what the terminal has.

If you answer yes you don't understand demand side economics.

We'll just have to leave it at we disagree, DL does lose business travel in NY

 

[i fly boxes]

I agree with you that DTW is nice, very nice. The problem lies in the fact that the city of Detroit offers much less(and getting worse) O&D than ORD/NYC/LAX and even MSP. When you pull traffic out of NYC(JFK) and run it through DTW you increase the CASM as most of the passengers will be just connecting through the hub vs. JFK. The key is to have your hub in a strong O&D market, hence Delta's building up of NYC(LGA&JFK).

I see what you are saying, Delta is being smart on keeping DTW going west and NYC going east - its sad that Detroit is suffering so much. There is talk going on right now about creating a air-tropolis between YIP and DTW that would create somewhere along the lines of 80,000 jobs in the area and make DTW less reliant on Cars. I really hope it goes through. Those of us that live in Michigan know that the areas around the city are some of the nicest in the country, but until the problems in the city get fixed, it will continue to spread outward.