See, I see it as a little different. I blame SWAPA for allowing the company to charge each new pilot hire for a type, thus lowering the cost to the company, I then see a pilot group that prior to the CH11 era got paid a lot less than we did. I saw a well managed company (SWA) undercutting everyone else and their pilots willing participants in lowering their costs and as a result no one could compete. This resulted in SWAPA pilot being better paid today, and them earning the "Darling of the Industry" title, but the reality is that they undercut every other pilot group out there. It seems everyone's memory is so short that they forget the way it was ten years ago.
Much of the reason we are where we are today, is because of SWA(SWAPA's) willingness to cut the piloting trade off at the knees for their own gain.
Not a popular position, but one that needs to be stated.
Southwest just has a different strategy and it has worked well. Part of that strategy is hire pilots who want to be there and let them fly ALL of your airplanes.
The Delta Airlines product, in many aspects, is poor because it's simply not Delta Airlines. Instead it's Skywest, Compass, Shuttle America, Pinnacle, Mesaba, ASA or someone else. In many cases, these pilots and cabin crews are flying the Delta system one day and the United system the next which leads to an inconsistent and sometimes poor service for our customers.
When you outsource customer service the product suffers, it's that simple.