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"Delta" flight 6499, SEVEN HOURS on the tarmac

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At least we didn't have to call EMTs for a kid that passed out (Comair). Everyone is going to find someone onboard with a camcorder, ready to shoot a video that goes viral!
 
If people were on a bus going through ATL and got stuck in gridlock traffic, I mean NOBODY MOVING AT ALL would they label the driver as incompetant, sue Greyhound, and whine about no food service?

Well, welcome to the new Greyhound
 
COOPERVANE said:
If people were on a bus going through ATL and got stuck in gridlock traffic, I mean NOBODY MOVING AT ALL would they label the driver as incompetant, sue Greyhound, and whine about no food service?

Well, welcome to the new Greyhound
Click to expand...

The difference is they were not stuck out on the taxi way in gridlock traffic. They were on a tarmac. The airlines should step up and do better customer service. At least be able to provide food to these people.
 
regionalcap said:
The difference is they were not stuck out on the taxi way in gridlock traffic. They were on a tarmac. The airlines should step up and do better customer service. At least be able to provide food to these people.
Click to expand...

RC,

I hear what you're saying, but with fares where they are the service is pretty good. Everything comes with a cost. A passenger bill of rights should come with one too. Budgets (except Senior Mgmnt bonuses) are tight, people, equipment and gate space are all stretched thin.

The airlines need to have the courage to raise fares. Period.

Fly Safe.

-JP
 
Hey, what's the name of that restaurant out by the airport the one named after the cement manufacturer?
 
regionalcap said:
The difference is they were not stuck out on the taxi way in gridlock traffic. They were on a tarmac. The airlines should step up and do better customer service. At least be able to provide food to these people.
Click to expand...

Plane full of people stuck for seven hours being fed food and drinks. Guess what happens next. Lavs get filled to capacity and then everyone starts bitchin about the smell.
 
PropPiedmont said:
Plane full of people stuck for seven hours being fed food and drinks. Guess what happens next. Lavs get filled to capacity and then everyone starts bitchin about the smell.
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If people can't tolerate being on an airplane for 7 hours how does anyone ever get off of the North American continent?

I was stuck in the center seat of a domestic DC-10 once to HNL on a flight that took over 10 hours. No meal, no snacks, no nothing, just 10 hours of misery. I didn't need to sue someone.

WTF???
 
Not to change the subject, but what is with all those DORKS posting video from Flight Sim on YouTube??
 
Shuttle America Rules!

Yeah, where's that buttwipe who was bragging about Shuttle America having the best customer service and ontime in all Delta Connection now?
7 hrs-that's awesome customer service-and a lot of airplane appreciation time-
Thank God it Was an E170!
-Moron....
 
I would have LOST it. LOST IT! LOST IT! LOST IT!.>>>>>>>>Kill kill kill.

Someone should be fired...you can start with the dispatched that allowed this to continue and the PIC's that didn't get these people off of this airplane.
 
Hey Comair boss get your facts striaght ..you dip

they did not "taxi-tarmac" for 7 hours in JFK

1. it gate return after 1:52min #1 eng would not start

2. crew change with a legal crew ( to accom DL paxs -- which is more service that you provide) that have been inconvinced by our minor mechanical

3. JFK-DFW 2nd time out block of 4.30.


so yes it was close to 6 1/2 hours they sat on that a/c going from JFK-DFW .
just as all DL flights have taken long taxi out of JFK Shuttle is no different.

but hey... you saw it on youtube so it must be real
 
tinpusher101 said:
Hey Comair boss get your facts striaght ..you dip

they did not "taxi-tarmac" for 7 hours in JFK

1. it gate return after 1:52min #1 eng would not start

2. crew change with a legal crew ( to accom DL paxs -- which is more service that you provide) that have been inconvinced by our minor mechanical
Click to expand...

HA HA HA...that sounds strange.
 
vectorvictor said:
I would have LOST it. LOST IT! LOST IT! LOST IT!.>>>>>>>>Kill kill kill.

Someone should be fired...you can start with the dispatched that allowed this to continue and the PIC's that didn't get these people off of this airplane.
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Legitimately laughed out loud at ..."kill kill kill"

Sounds like Hetfield at the end of "All Within My Hands"

By the way, minor hijack. St. Anger PUNISHES...
 
So as I compute the crew (one or the other) sat for about 3 1/2 hours with no pay, no food, and no access to liquor. Bet they then gave them reduced rest :-)

How about an aircrew bill of rights?
 
I know none of the facts on this story, although I did see the video.
But my conclusion is that it's JFK's fault. That damn airport should be torn down. I absolutely hate that place. More airplanes shcheduled to be there, than there are parking spots. Brilliant idea, Delta!
 
Give me a break. They would all come back and fly delta again as long as it's the cheapest option like nothing happened including the turd that filmed it. What do they know about operating in/out of NY with problems that were obviously compounded with thunderstorms all over the place and this country's outdated and understaffed air traffic control system. yawn.
 
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E170's between DFW & JFK?

There isn't much "Delta" left in Delta any more.

Wonder what Delta thinks of most of its bad press resulting from contractors' failures to operate their flights and in some cases, use common sense?

I'm not making a statement, just curious how Delta manages its brand when 50% of its brand is not under its operational control.
 
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~~~^~~~ said:
There isn't much "Delta" left in Delta any more.

I'm not making a statement, just curious how Delta manages its brand when 50% of its brand is not under its operational control.
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First of all, you are right. There isn't much left to Delta anymore.

However outsourcing is a fact of life now, not just at the airlines. You may as well ask Boeing how they can control the quality of the 787 when almost all of the manufacturing is outsourced.

However, I do agree with your main point and I think Delta has gone too far and has lost control of a large portion of its domestic structure.
 
~~~^~~~ said:
E170's between DFW & JFK?

There isn't much "Delta" left in Delta any more.

Wonder what Delta thinks of most of its bad press resulting from contractors' failures to operate their flights and in some cases, use common sense?

I'm not making a statement, just curious how Delta manages its brand when 50% of its brand is not under its operational control.
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JFK-DFW used to be on ASA's CRJ700 so I would consider the E170 action an upgrade and how generous. It was fun back in the days. Especially about the part Delta thought it was a good idea to run it with a CRJ700 with tons of heavy international bags, taxi delays, reroutes and fighting winds going westbound and then in the end get hosed by thunderstorms in DFW when it doesn't even leave a room for DAL alternate, all in one day. Fun stuff.
 
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flythere said:
Not to change the subject, but what is with all those DORKS posting video from Flight Sim on YouTube??
Click to expand...

If you ever get really bored it's pretty fun to mess with all the armchair quarterbacks over there. They think the know everything about a plane because they've flown it on the computer.
 

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