http://www.wsbtv.com/news/13664685/detail.html
POSTED: 4:51 pm EDT July 11, 2007
UPDATED: 8:21 pm EDT July 11, 2007
GWINNETT COUNTY, Ga. -- A Gwinnett County mother says she wants answers and action after she and her baby were kicked off a plane.
Kate Penland said she was glad to board the plane in Houston after an 11-hour delay to visit her father in Oklahoma. But she said a rude and aggressive flight attendant caused her to get to Oklahoma a day late.
Penland thinks her 19-month-old son, Garren, has a bubbly personality. But Penland said when they were aboard a Continental Express plane, a flight attendant became annoyed by Garren’s personality when he kept saying three words.
“As we started taxiing, he started saying ‘Bye, bye plane,’ said Penland. “At the end of her speech, she leaned over the gentleman beside me and said, ‘It’s not funny anymore. You need to shut your baby up.’
In disbelief, Penland asked the woman if she was kidding. It was then, Penland said, the flight attendant went too far.
“She then said, ‘You know, it’s called baby Benadryl. And I said, 'Well, I'm not going to drug my child so you have a pleasant flight.'
Penland said when the other passengers began speaking up on her behalf, the flight attendant got angrier and soon announced they were turning around and that Penland and Garren were going to be taken off the plane.
“I was crying, I was upset and I was thinking, ‘What am I going to do? I don’t have anything with me, I don’t have anymore diapers for the baby, no juice, no milk,” said Penland.
The young mother said she later learned the flight attendant told the pilot that she had threatened her. Penland said that never happened.
Express Jet Airlines released a statement that said, "We received Ms. Penland’s letter expressing her concerns and intend to investigate its contents."
A fellow passenger told Channel 2's Rachel Kim none of the other passengers had problems with Garren and that Penland never threatened the flight attendant.
Penland is considering legal action.
POSTED: 4:51 pm EDT July 11, 2007
UPDATED: 8:21 pm EDT July 11, 2007
GWINNETT COUNTY, Ga. -- A Gwinnett County mother says she wants answers and action after she and her baby were kicked off a plane.
Kate Penland said she was glad to board the plane in Houston after an 11-hour delay to visit her father in Oklahoma. But she said a rude and aggressive flight attendant caused her to get to Oklahoma a day late.
Penland thinks her 19-month-old son, Garren, has a bubbly personality. But Penland said when they were aboard a Continental Express plane, a flight attendant became annoyed by Garren’s personality when he kept saying three words.
“As we started taxiing, he started saying ‘Bye, bye plane,’ said Penland. “At the end of her speech, she leaned over the gentleman beside me and said, ‘It’s not funny anymore. You need to shut your baby up.’
In disbelief, Penland asked the woman if she was kidding. It was then, Penland said, the flight attendant went too far.
“She then said, ‘You know, it’s called baby Benadryl. And I said, 'Well, I'm not going to drug my child so you have a pleasant flight.'
Penland said when the other passengers began speaking up on her behalf, the flight attendant got angrier and soon announced they were turning around and that Penland and Garren were going to be taken off the plane.
“I was crying, I was upset and I was thinking, ‘What am I going to do? I don’t have anything with me, I don’t have anymore diapers for the baby, no juice, no milk,” said Penland.
The young mother said she later learned the flight attendant told the pilot that she had threatened her. Penland said that never happened.
Express Jet Airlines released a statement that said, "We received Ms. Penland’s letter expressing her concerns and intend to investigate its contents."
A fellow passenger told Channel 2's Rachel Kim none of the other passengers had problems with Garren and that Penland never threatened the flight attendant.
Penland is considering legal action.
