COMair in ATL

[MetroSheriff]

To add my 2 cents to the ATL situation.....



ATL is the worse station I have ever seen. This was my briefing to the passengers, "I apologize for the delay leaving ATL. This CVG based, Comair crew and airplane have been here for 1 1/2 hours. Unfortunately we were unable to get the ASA Atlanta ramp and gate to do there job."

How very professional. (tic)

BTW, you may want to try a spell checker on those write-ups to your CP.

 

[General Lee]

The AJC (my favorite paper after USAToday) just stated that ASA had "By Far" the worst record with baggage being lost. Why is that? Doesn't Delta supervise any of that?

Bye Bye--General Lee

 

[FL000]

Winged Princess,

Apology accepted. Ramper-bashing is old hat at ASA. I just don't think it's a good idea to share our sentiments with the customers, especially in such a harsh manner. Let's keep it internal and work on our shortcomings that way. I don't want to sweep the problem under the rug, but I think there are better methods to tackle it.

FL000

 

[sleepy]

The AJC (my favorite paper after USAToday) just stated that ASA had "By Far" the worst record with baggage being lost. Why is that? Doesn't Delta supervise any of that?

Bye Bye--General Lee

We are also dead last in on-time performance at 74% for May 03. If DAL cared, it would be fixed. I feel that they are happy with the current situation because they are making a lot of money and most pax that we carry don't have a choice in flying on us (lack of competition on many of our routes) or don't know they are going to be on an ASA aircraft. They call DAL for a ticket from ATL to MMY, ISP, or JFK, who would think that would be on a 50 seat jet?

 

[labbats]

Anyone who has had the misfortune to be in Atlanta for anything other than a surface visit has seen the miserable attitude and "what's in it for me" value system inherent in every aspect of the city.

There is no quick fix, because our ideals simply do not translate to Atlanta's way of existence. I lived and worked there for two months and was quite happy to return to the midwest. At least now I can get a burger or sandwich without feeling like an jerk for having someone work a little. That treatment was awful, just awful, and I'm certain it's all over the airport community too.