Would you allow pax to stay on this long? The article says they stayed on the ground 5 1/2 hours. Im amazed there wasnt an onboard mutiny.
http://www.usatoday.com/travel/flights/2009-08-10-tarmac_N.htm
http://www.usatoday.com/travel/flights/2009-08-10-tarmac_N.htm