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I had the same issue with the yokes, had the head set for 6 years, called and queried. Bose paid shipping both ways, and instead sent me a "BRAND NEW" headset to make sure I was satisfied. No more 9V batteries, 2AAs for me, now thats customer service. Try to get that with the noflymiguel. 6 years and a NEW product!I got those cracks after the first 1500 hrs in mine. Drove the short 25 min from BOS to the Bose place in framingham ma, i think it's 145 pennsylavina ave, framingham. Went in to the reception desk. In 10 minutes a Tech came out took my headset, asked me what was wrong. 30 minutes later, i had a new left ear cup, new ear seals, mike cover, headband, Earcup yokes, interior screens and a new cord/controll unit because mine was a little dammaged ( bent plug, mostlikely my fault). Total cost? 1.5 hours of my time.
At 3300hrs with the headset... went back for same problems.
Same result. Warranty with the Bose is A+. Thats why i justify the price now... i have for the most part, recieved a brand new headset 2x from them, and the last time i went in, they extended my warranty for 2 yrs for filling out a survey.
I would doubt the Qc2 gets that level of support.