• NC Software is having a Black Friday Sale Event thru December 4th on Logbook Pro, APDL - Airline Pilot Logbook, Cirrus Elite Binders, and more. Use coupon code BF2020 at checkout to redeem 15% off your purchase. Click here to shop now.
  • NC Software is proud to announce the release of APDL - Airline Pilot Logbook version 10.0. Click here to view APDL on the Apple App store and install now.

BidPro

flythere

Well-known member
Joined
Nov 11, 2002
Posts
481
Total Time
11,000
Anybody out there using BidPro? How is it working for you? I signed up over a week ago and can't get the dog-gone thang to work! I've sent two e-mails requesting tech support with no response. There is no phone number to call. I've checked my credit card and they have processed the charge, so someone is there collecting money, but no ones home to help the customer. Anybody else having any luck or luv??
 

twepilot

Well-known member
Joined
Oct 4, 2005
Posts
584
Total Time
19,000
I've been using it for years. No problems for me as long as the company forwards the "files" to Bidpro in a timely manner. Customer service is non-existent.

RV
 

flythere

Well-known member
Joined
Nov 11, 2002
Posts
481
Total Time
11,000
oooookay, thanks!!
 

Captain Jeff

Well-known member
Joined
Oct 1, 2002
Posts
92
Total Time
10,000
I used it for a long time. There really is no way to talk to someone, unless he wants to talk to you. You leave message or email and a guy with a speech impediment calls you back.... or not. I dont think is a big company. I think it is just one guy. It is pretty much self explanatory once you get it to work. Some things never worked. The one I remember most is the one that gets you trips during certain hours of the day. I really do think it is just the one guy. I would call everyday till he calls you back. Oh, I think he is/was a flight attendant.....You have been warned.... :)
 

begsby

Well-known member
Joined
May 13, 2004
Posts
73
Total Time
9600
Call every hour until he answers. Put a charge back on the Credit Card.
 
Top