Huck:
It is worse today. Delta randomly pulled one or two flights per day out of major markets without telling anyone. We have been watching them drop like flies on travelnet. No notice what so ever. Words escape me. What do you call it when Delta sells you a ticket with a contract attached, but then randomly decides to cancel your flight out from under you? The rules apply to the passengers, but not to the airline?
Sure, Delta is desperate - but if things are this bad they need to just pull the plug on the thing. Passengers are getting the message - stay away from "unreliable" Delta. Pan Am and Eastern never even pulled this crap on their customers.
This sends the message that Delta is falling apart at the seams. Passengers think, "if the schedules are like this, I wonder what the maintenance is like."
Unless this program stops, Delta will be Chapter 7. Ron Allen made Delta passengers stop pulling for "their" airline with his draconian programs. Delta never overcame the programs he and McKenzie and Company implemented. This is much worse because Delta is selling a product, then randomly refusing to deliver. Delta has figured out a bold new way to take advantage of bankruptcy law to screw the average consumer.