REGARDING ASA=TERRIBLE SREVICE......
There is some sort of "regulation" in the ATL airport that the workforce has to come from the local area, and as a result we get total "crap" to meet face to face with our customers, whether it be Wendy's or Starbucks. We never will provide a pleasant customer check-in procedure as long as we have total idiots working the gates! Where the @*@* do these people come from!?
And, how the heck can ramp personnel move more slowly than to not be stopped altogether? Just watch Atlanta, they can do it! Takes me sometimes 20-30 minutes to get my RJ parked while they hold a mini-conference in full view of the passengers trying to figure out where to put us!
Many of these folks are a waste of space, and are using my oxygen!
Clean em out, and let's get on with the job!
(I am only slightly drunk)
Regards, all!