ASA:Sorry State

[Ace757]

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[panampilot]

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What the hell was that?

 

[Ace757]

ya try to say somethin positive, but instead get slammed for it. Im am new to this board, but I just happen to have a special interest in the Delta and ASA threads, so that would be a hint why I mainly respond them. Im just hear trying to learn more like the rest of you. If I have offended anyone I apologize. I just want to see the best for ASA and the entire Delta family.

 

[embraerdriver]

ASA-America's shiitiest airline

lol, roflmao

 

[General Lee]

Ace,

Don't take it personally--a lot of us (mainly me) get slammed all of the time. If you have a question or an opinion, I think you are entitled to express it here---this is an open forum last time I checked.

Bye Bye--General Lee

PS--I heard ASA was called Atlanta Satanic Air---but that was from a Comair guy who called himself--Condom Air--Delta Protection

 

[Ace757]

General,

Condom Air-------Delta Protection


Thats great, I will have to remember that

 

[Jeepman]

I don't know if they have the slogan "AIM FOR ZERO" painted on the wall in ATL, but I know they do in DFW. I know it stands for delays, mishandled bags, accidents, BUT.....


Perhaps it's time for a new slogan?

 

[Ralph]

You can't expect employees to treat customers any better than management treats the employees. If you have rude crappy customer service agents its likely they hate their jobs and are treated like crap by management. Give them a raise and a happy working environment and the employees will treat the customers well because the employees will be happy.

But then again I guess if they did that the ticket prices would go up ten cents and consumers would fly the cheaper airline.

So you guys who are in the know (I’m not) are ticket prices lower now thanks to a cheaper contract at Mesa?

On a side note, I flew ASA this weekend and thought the FA looked about as unhappy as could be. She didn’t crack a single smile the whole time. The Delta Flight attendants seemed much friendlier. While I’m at it, 2 hours in a regional jet stinks! What a miserable way to travel.

 

[79%N1]

Boo Hoo Ralph. If we knew you were coming, we have rolled out the DC-10 for you.

 

[General Lee]

Ralph,

Most of the nice and cute delta flight attendants have already been furloughed. The senior ones have very little retirement (something that could have been worked out had they brought the AFA union in...) and stay forever. I am sure Delta management would offer them better retirement if they could get it out of the pilots' wages.

You are right about the longer flights in the RJ's---they aren't as comfortable--it is just the truth. I think Delta has started to realize this, from numerous complaints from their billion-milers, and I have heard they probably will remove 9 737-200's from the desert some time soon---with first class seats for those guys to upgrade to. But, we have parked a lot of planes (all of the 727s, 11 of the MD-11s, and the L1011's) and to keep some market presence--we have to fly RJs on the routes. I have heard the 70 seat RJs are a little nicer than the 50 seaters--and hopefully you can choose to fly those if they are the only planes on those routes. I would write Delta and express you displeasure--and it might eventually help.

Bye Bye--General Lee

 

[wil]

Ralph- How about a center seat on a 737 or 727? The CRJ is far more comfortable. And, our new A/C have wider seats with a nice headrest. As long as the traveling public wants to pay 99 cents to travel cross-country you better get used to the RJ!!

 

[jarhead]

just had my first ride on the Comair CL-700 RJ last Friday. Went from MSP to CVG. I had flown in the cabin of the fifty seater many times before, so I was anxious to evaluate the ride in the 70 seater, as a comparison. The airplane obviously was new, and in a nice state of "newness". Nice blue leather seating, and higher backrest. Windows were higher with respect to the seat, so easier to see out of. It used more runway on the takeoff roll, but all 70 seats were occupied, so that's part of it. There are two bathrooms, and the rear head is quite a bit bigger than on the 50 seater. A little more headroom in the center Aisle in the 70 seater.

On a negative note, I thought there was quite a bit more engine noise in the cabin, as compared to the smaller RJ. Also, wind noise in the cabin from the air conditioning was a bit annoying. Due to the constant engine noise being at the decibel level it was at, I find that from a personal evaluation, I like the ride in the 50 seater more, because it seems to be a quieter airplane.

 

[SkyWstman]

passengers often ask when the planes are going to get bigger again and I ache to reply, when you are willing to pay for it.

 

[jarhead]

The ticket price for a trip to CVG from MSP is identical on a 50 seat Comair RJ, to a ride on a Delta 737-800. Like the girl says, it isn't size that matters......just how you use it

 

[climbhappy]

if the focus of the problem is lost baggage, then low pay, high turnover, and high school dropouts are what you're gonna get at the regional level.

ASA isn't alone in that regard, the deal is the newspaper has to take cheapshots at the hometown airline. any newspaper that bashes a local concern as complex as an airline isn't informed and probably has it half right.

 

[KingAirer]

Id much rather fly in a "cramped" RJ from DFW to GSO then to fly in a "comfy" md88 and connect in ATL to another Md88. Connecting sucks.

 

[sleepy]

You can't expect employees to treat customers any better than management treats the employees. If you have rude crappy customer service agents its likely they hate their jobs and are treated like crap by management. Give them a raise and a happy working environment and the employees will treat the customers well because the employees will be happy.

But then again I guess if they did that the ticket prices would go up ten cents and consumers would fly the cheaper airline.

So you guys who are in the know (I’m not) are ticket prices lower now thanks to a cheaper contract at Mesa?

On a side note, I flew ASA this weekend and thought the FA looked about as unhappy as could be. She didn’t crack a single smile the whole time. The Delta Flight attendants seemed much friendlier. While I’m at it, 2 hours in a regional jet stinks! What a miserable way to travel.

Sorry about your bad experience Ralph. I fly the CR7 for ASA. The last few FA crews that I have flow with have been outstanding. I was really surprised to hear all of the PAX thanking the 2 FA's for the great flight as they deplaned on almost every leg (even though we had all of the usual ASA delays in ATL). We do have some great FA's at ASA, I hope you get some next time.

 

[Ace757]

OK....we all realize now that ASA has some serious problems on the ground in ATL. Its not the flight crews, they are great. So long story shot is there anything that us the general public can do to try to help turn around ASA, and to make it string in ATL

 

[ReportCanoa]

Give them a raise and a happy working environment and the employees will treat the customers well because the employees will be happy.

Negative! The whole idea of increasing compensation is to attract a higher quality candidate! Simply paying more to the same person will not do a darn thing. Think about it....

 

[Anaconda]

seen on a bathroom wall in ATL near ASA ops (so DON'T FLAME ME i didn't write it):

ASA = africans standing around

and right below it:

ASA = anglo saxon a$$holes

jarhead, interesting comments on the 70-seater. i fly as a pax on it a lot and i've found it to be entirely over-hyped. i don't find it to be any more comfortable than the 50, except for the windows being higher up. i think the seats aren't that great. having two lavs is nice, but that one in the front sure is small. i have personally found the noise to be less, i usually wear earplugs in the 50 but less so in the 70. the pa system is much better in the 70, but that could be because it is new. my understanding, although it could be urban legend, is that the 70 is supposed to have shorter takeoff rolls due to the leading edge slats.