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ASA performance

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I'm Outa Here!

ASA is melting down.

It frequently takes ASA over an hour to turn an RJ. That is only 50 minutes longer than it takes Southwest to turn a freakin' 737. Of course, Southwest has good management and employees who are happy and care about the success of their company.

Lately, I've seen passengers sit for an hour waiting for rampers to load their bags so we can depart. I've heard of zones being staffed entirely by new rampers, none of whom is qualified to push an airplane. I've seen gate agents refuse to let passengers board because one of the other 3-4 aircraft parked at their gate is deplaning. I've heard of gate agents refusing to let a passenger (a million miler) board because he didn't show up 15 minutes early (even though his family was there and told her he was coming). The captain had to intervene on that one. It seems that we can't be on time except when we do so at the expense of leaving paying customers behind. Remind me again, do get paid to carry passenger or push on time?

ASA doesn't care. ASA's management doesn't care. ASA's employees are learning not to care by their example.

I've made my decision. I turned in my resignation yesterday to go work at a fractional. I don't intend to sit here while the company goes down the tubes. Good luck to those of you who remain.
 
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Good for you Blueridge! There are lots more of us trying to get the heck out of here also. Its just alot harder to move on than it looks....

Will someone please make the phone ring?????????
 
C-Concourse

Things are only going to get worse with the reconstruction of boarding gates at C-concourse. Also, the 60 day closure of 8R beginning in September will not help things. It's a long taxi to 10/28. No one at ASA seems very happy, and the passengers have had it.
 

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