A buddy told me he was on the ASA crew bus one day a couple years ago when everyone was bitching about our new annual fees and loss in priority.
Suddenly an overweight dude in a golf shirt stood up and proclaimed
"We have the best benefits in the industry!! Anywhere you want to go... ASA goes there. And you can use S2's!! I helped negotiate our pass benefits and I'm tired of hearing all the complaints" Somebody politely pointed out that ASA currently does not fly to Paris or Barcelona. To which he said "Well, who the hell wants to go there? NOT ME!!"
Everyone on the bus was mortified. There was a collective..... WHAT!!!!?.....
The guy also said the first offer from Delta was literally NO benefits at all. They worked from there, and he was proud to get what he did.
"Overweight dude in a golf shirt" could describe half our reps. So could many descriptors involving learning disabilities.