ASA DCI Performance

[COOPERVANE]

I just read some disturbing rumors on the other message board about Anderson's dislike of ASA. He said ASA was last in the DCI portfolio and would like to get rid of us ASAP. No future growth for us, only Skywest/Pinnacle/Republic.

http://www.airlinepilotforums.com/regional/49916-any-truth-rumor-delta-bought-10-more-900s-2.html page 2

This does not fit with all the "RAH RAH, Delta loves us and we are doing GREAT!" operations updates we get every week. Which is it?

I don't put a lot of stock in most rumors, but I know one of the insiders who heard Anderson personally and consider him trustworthy.

Well, which is it? Our mgmt tells us everything is OK, a trusted (by me) source says otherwise.

On another note. Did Delta find out about bumping Delta pax to DH our crewmembers to do United flying? Brilliant ASA scheduling dept. BRILLIANT!

 

[SoberIrishman]

Well, ASA has consistently beaten the Delta goals month after month! Therefore since a contract is in force, and ASA meets or exceeds the goals therein, I don't see how there is a problem.
I don't think any airline could do better at the world's busiest airport.

 

[Data]

I'll be in the left seat at American before Delta is able to cancel the ASA contract!

 

[buscap]

We are not the second lowest cost carrier....are we?

 

[SSDD]

I don't think Delta should be pointing fingers. I saw the ranking when it came out last week, and the bottom 5 airlines listed were all associated with DL:

Skywest
DELTA
Somebody
Comair
ASA

So they can't be upset with DCI, as long as mainline ranks right in the middle.

 

[Abernathy]

Of all of our competitors, we are the only one that does like 90% of the DCI flying out of ATL--the busiest airport in the world--with their (delta's) sh## rampers and sh## gate agents. We can only work with the tools we're given.

That and we're staffed poorly so we are cancelling flights.

 

[Data]

Of all of our competitors, we are the only one that does like 90% of the DCI flying out of ATL--the busiest airport in the world--with their (delta's) sh## rampers and sh## gate agents. We can only work with the tools we're given.

That and we're staffed poorly so we are cancelling flights.

1 whole flight cancelled (mx) today and there were 0 yesterday. We are not canceling flights due to staffing.

 

[at7driver]

that must be why we are getting those 900's.. haha

 

[WMUSIGPI]

I don't think Delta should be pointing fingers. I saw the ranking when it came out last week, and the bottom 5 airlines listed were all associated with DL:

Skywest
DELTA
Somebody
Comair
ASA

So they can't be upset with DCI, as long as mainline ranks right in the middle.

So Delta has added yet another feeder airline? Where is this one based at?

 

[johnpeace]

Of all of our competitors, we are the only one that does like 90% of the DCI flying out of ATL--the busiest airport in the world--with their (delta's) sh## rampers and sh## gate agents. We can only work with the tools we're given.

That and we're staffed poorly so we are cancelling flights.

It is an absolute WONDER to me that airlines operate at all out of ATL, much less 'efficiently' or 'on time'.

 

[Ridgeback]

I just read some disturbing rumors on the other message board about Anderson's dislike of ASA. He said ASA was last in the DCI portfolio and would like to get rid of us ASAP. No future growth for us, only Skywest/Pinnacle/Republic.

http://www.airlinepilotforums.com/regional/49916-any-truth-rumor-delta-bought-10-more-900s-2.html page 2

This does not fit with all the "RAH RAH, Delta loves us and we are doing GREAT!" operations updates we get every week. Which is it?

I don't put a lot of stock in most rumors, but I know one of the insiders who heard Anderson personally and consider him trustworthy.

Well, which is it? Our mgmt tells us everything is OK, a trusted (by me) source says otherwise.

On another note. Did Delta find out about bumping Delta pax to DH our crewmembers to do United flying? Brilliant ASA scheduling dept. BRILLIANT!

Aru you F'in kidding?

Skywest maybe?

Pinnacle...lets see contract unrest, 900 contract was alrerady threated to be cancelled one, bottom third of Delta performance ratings, basically out of MSP,getting hammered in MEM by ASA departures, and the biggest tell tale sign...increasing east coast flying...just ask Freedom how that worked out for them?

Republic...The writting is on the wall for them, buy two national airlines with their own Marketing, reservations, and route authority departments all ready inplace...hmm you think Delta going to keep supplying the bullets to their compatition?

 

[twobits]

The fact remains that ASA is on the bottom of performance rankings. Of course, they have been for years and DL has never cared. 15 years ago there was business express, 30 years ago Delta did flying in turbo props, 15 years from now - who knows! As long as ASA flies 90's for the current pay rate, I'm sure DL will get over any performance issues very fast - they can't fly the planes themselves for that price.

 

[Tarzan]

The fact remains that ASA is on the bottom of performance rankings.

What rankings are you looking at? They have been looking very good to me of late.

 

[SPDBRD747400]

Mesa Sucks!

 

[CX880]

Why does it matter what the atlantic southest performance is? Skywest will continue to bribe for future contracts like they did last time, instead of using that cash to pay their people a decent wage. The better you guys do though, the less they have to pay so do good.

 

[dooork]

Mesa Sucks![/QUOT

sounds like ASA sucks

 

[JettBoii]

ASA was the worst performer for baggage handling. We dont even handle our own baggage anymore in Atlanta.

 

[79%N1]

ASA was the worst performer for baggage handling. We dont even handle our own baggage anymore in Atlanta.

Or anywhere else for that matter!

 

[Cpt Oveur]

ASA was the worst performer for baggage handling. We dont even handle our own baggage anymore in Atlanta.

Write your congressman! The airline that last flies said piece of luggage takes credit for the baggage blunder. It makes absolutely no difference who physically picks the bag up and puts it in the cargo hold or takes it out. That is how the number is generated, as mandated by the DOT.

 

[sayrejm]

Were the rankings adjusted for ATC and WX? I was under the impression that performance numbers were adjusted for these factors before being held to contract language? Or am I wrong?

 

[PeanuckleCRJ]

It was stated at a meeting last week. Skywest, RAH (shuttle america), and CPZ were the top perfoming regionals.... Pinnacle and ASA were the worst performing.

No mention as to exactly what that meant, but it was straight from the pooba's mouth.

 

[79%N1]

And again, those are fair comparisons to make, considering the amount of flights and airports operated from that CPZ, Republic, Shuttle and Freedumb do compared to ASA and Pinnacle to a slightly lesser extent.

Nice of RA to see that distinction and treat everyone fairly, let alone acknowledge that nearly all of ASA's operational challenges are caused by Delta in ATL.

 

[cmrflyer]

Well it could be worse, you could work for comair.

 

[Flybywire44]

This thread is completely manufactured.

 

[COOPERVANE]

Why would you say that? I am simply comparing what has been CONFIRMED by multiple sources that RA has stated in public to the RAH RAH company updates we get here at ASA. All our DCI performance graphs are showing us within the top 3 every day, now we are being told we are the WORST?

Either our performance sux or it doesnt. Why the disparity? Someone is either lying or exaggerating!!!

 

[wms]

Why would you say that? I am simply comparing what has been CONFIRMED by multiple sources that RA has stated in public to the RAH RAH company updates we get here at ASA. All our DCI performance graphs are showing us within the top 3 every day, now we are being told we are the WORST?

Either our performance sux or it doesnt. Why the disparity? Someone is either lying or exaggerating!!!

In terms of cost which is no secret. But in terms of performance we do well.

 

[COOPERVANE]

He didn't mention cost...... he mentioned performance

 

[maxcackel]

The rosy picture the company paints is the adjusted numbers which due to where we fly out of require more adjusting than other carriers. The raw numbers is where the disparity comes from right or wrong.

 

[atlcrjdriver]

I don't see exactly what DLs issue would be as looking at DLs own performance numbers from the DL intranet ASA ranks w/ DL on the year to date updated to 4/14.

Completion factor:
DL: 96.7%
ASA: 96.3%

D0:
DL: 66.3%
ASA: 67.8%

A14:
DL: 80%
ASA: 77.6%

Not to bad considering to amount of flts we op for DL and our primary hub is the worlds busiest airport.

 

[Abernathy]

If tomorrow, DL replaced ASA with Skywest or Compass--all 850+ flights--performance would be even worse considering ASA at least has experience in figuring out ways to work around all the sh## that gets thrown around in ATL. "Tricks of the trade," that is.

I don't know what DL is bi###ing about. They know as well as anyone else who is responsible for any delays in and out of ATL and mostly everywhere else. If the pilots and the FAs show up to the plane on time, which is pretty much all the time, and the plane isn't broken, which happens as often as any other airline, the only other factors are outside of ASAs control and, apart from WX, completely in Delta's control.

As far as customer service, last time I checked, all of the customer service agents in every station are not ASAs. They are handpicked by DL. But realistically what airline in the U.S. has good customer service? If you mean FAs, I think many of our flight attendants are pretty good considering that most of the time we deplane, I hear passengers saying "thank you so much" to the FA or "you were great!"

As far as pilot crews, I see room for improvement in the aspect of customer service. Yes we do have a role. When we are in a money line and it's been 25 minutes and I ask whether or not you want me to make an announcement and the captain says "yeah whatever, if you want"--I think we have some room for improvement. It's not that I want to get on the radio and talk to the pax. It's because it's awful to sit in the back of the CRJ200 for 30+ min on the ground and not know what's going on, especially when you can't see out of the windows properly because they were designed for couches.

Other than that, which is very trivial, I don't see the issue here. Skywest would fail miserably here as well as anyone else who took over the burden ASA has.