Anyone had the latest NJ phoneinterview yet?

[AJE]

Had a phone interview today as well, all the same ?'s as above, same 2-3 weeks to hear back.
Good Luck!

 

[NCherches]

Guess I should get a phone...

 

[BeeFCaKe]

Guess I should get a phone...

Why bother? You've made it this far!

 

[Abbey]

All,
Just had the phone interview yesterday. Here's what I remember:
1. Tell me everything you know about NetJets
2. Tell me about yourself and why you want to fly with NetJets
3. Tell me how you define "elite service"
4. Let's say that the owner comes on board in a really lousy mood and starts blaming you for things. How would you handle it?
5. Do you have any questions for us?
My interviewer said that safety is #1, but customer service is a close 2nd. She also said that commercial pilots, who spend a lot of time behind the locked cockpit door, find challenges in the customer service model of NetJets, where they are on the front lines and have to prep/cater/clean/and interact directly with the customer.

She said the time goal for the interview was 20-30 minutes. Like others have expressed with the previous phone interview, this experience was meant to see whether a real interview was warranted. She said I will learn something in about 3 weeks.

Hope this helps...
Barney

You're interviewer needs a little reminder that yes, we do need to provide excellent service, but as pro pilots, safety and compliance comes first and should never finish anywhere close to customer service.

At least that was the reminder I received from the Asst. Dir. of Flt Ops.

 

[sea6t]

Had a phone interview today as well, all the same ?'s as above, same 2-3 weeks to hear back.
Good Luck!

2-3 weeks to hear back? did they say phone call, letter, or email? did they give you any time frame for the time between when you hear back and when you get in for an interview?

From other threads, it seems to be taking a couple of months to get a class after the interview.

I just got the phone interview email, and I am trying to guage the possible timeframe of it all...

thanks!

 

[badgerdog]

I think the phone interview went well. I talked
with Keva Rice--very nice. She asked questions
from those posted here. About 20 min. long. Asked
mostly about previous customer service experience.
Good Luck to all.