RichardFitzwell said:
Sure Tony. I'll do that. Like I said before, I think you may be setting yourself up for a major let down. Good luck.
I appreciate your well wishing. I think you may be fooling yourself into thinking an expertise on passenger economics directly translates into expertise on express cargo operations.
FedEx customers pay more for FedEx service, each and every day. The single element that sets us apart from our competitors is the confidence that we will deliver on time reliably. The moment that confidence is breached, we become nothing more than an overpriced UPS.
How do we build that confidence, and how do we maintain it? Well, Fred knows exactly how. It was built, and it is maintained, with a network of airplanes flown
and controlled by his airline using his pilots. I won't try to educate you about the entire form of the system, but the SHV - TYS scenario explains some important facets. When a customer sends her overnight letter from SHV to TYS, it doesn't immediately leave SHV on a journey east. It sits in SHV until all the packages are ready to leave SHV that evening. Furthermore, it doesn't arrive in TYS just in time to meet the 10:30 delivery deadline, it arrives with all the other TYS destined packages early in the morning. Accounting for travel from station to ramp, and ramp to station, the package has about 6 hours to be sorted and transported.
Now, if you'd like to consult a map program such as MapQuest or Map.google.com to calculate the distance between the two, feel free. Trust me, though, a truck won't make the trip in 6 hours. Consult the schedules of airliners if you like, but I'm going to bet you won't find scheduled service that leaves SHV after 9PM and arrives in TYS before 6AM. Let's see, what were those other options? Oh, yeah. Contractors. Yes, Fred could contract airplanes to replace the FedEx airplanes. There's an entire fleet of ACMI lift just standing by to cover all the airlift that FedEx performs every night - - NOT. Contract pilots? Sure. We'll get that system up and running in about two months, as long as we can find pilots to do the IOE. Scabs? Yepp. Guess how many DC-10's or 727s will move with 500 scab Captains? Zero. Management pilots? Good point. They'll keep 3 or 4 MD-11's moving each night. Think you'll see an MD-11 in SHV or TYS? Not a chance.
I don't blame you for being so naive about how the system works. Most FedEx pilots don't even appreciate the details or implications of the system form, so why should you? So, don't be so quick to toss your "overconfident" label around in a conversation where you're not the expert. Being quite familiar with how the system works, having worked the system from package pickup through package delivery, having dealt first-hand with customers whose first choice of carrier was on strike, I believe I have a better appreciation of the nature of the situation than you. I am quite confident that FedEx Express exists today and will only continue to exist as the result of the FedEx pilots, along with other key players. Remove one of the key players, and the system will fail. I am confident that Fred would be doing it today without pilots if he could. He can't, and he won't. The threats were idle then, and they're just as idle today.
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