Indy319FA
Starving Regional Pilot
- Joined
- Feb 24, 2005
- Posts
- 434
If the article is accurate, some Air Tran folks should be in some trouble. There's no reason why she couldn't stay on the aircraft till the rampers unloaded her bag, then bring said bag to her and allow her to remove some clothes while they watch, then take said bag back to the cart and drop it on the belt. As long as it does not leave their sight and control it should not have been a problem. Also, if the FAs knew the seat was soiled, there's no excuse for them not informing customer service so they could change the passenger's seat, and have them clean the mess up. Never had the urine thing, but you'd be amazed how much puke can come out of a 3 year old kid. Mount Vesuvius comes to mind. But when it happens, you tell CS what's going on, clean up the mess, block the seat and move on.
Sounds like some lazy employees who don't give a sh**t about customer service......
Sounds like some lazy employees who don't give a sh**t about customer service......