Max Powers
Well-known member
- Joined
- Oct 26, 2005
- Posts
- 1,136
Bingo!
Historically, though, this company has not realized the value of that goodwill. Can't see it on the Balance Sheet, or on the Income Statement, then it doesn't exist.
Funny example of this phenomenon was when we got ACARS activated. The Company was surprised to find that their on-time performance went down with the automatic reporting. They were shocked to find that when the pilots called the times in themselves, they were giving up a few bucks in favor of "on-time".
A whole 'nother great topic would be the "Law of Unintended Consequences", but that would be thread drift, 'fo sho'.
I know of no pilots who would give up a few bucks to give the airline a better on-time ranking. I do know if they stole a few minutes off the OUT time they might turn around and give a portion of that time to the IN time - Which is DOT reportable.