Flagship huh?? That paint isn't bad (i still think the old paint job was better), but you can't help but laugh when you look at the JR "Flagship" paint...now that's bad! And yes, i can still rip them a new one...I spent many years there, and things apparently have not changed...ok, so i have only been gone for a month now, but still...I did it while i was there for some dumb things they did, so why can't i do it now for the same dumb things?
And as far as the TSA and the loading on their a/c goes, they could have put it on the planes, no doubt about that, it sounds like another customer service agent who has absolutely no clue as to what is really going on...and i know all starcheckers have run into that before! From my recollection, those a/c on the routes that the piece would have taken were NEVER "full" enough to bump an a/c part...unless you were shipping a flap or something of size like that.