your_dreamguy said:
Hello,
A while ago, I made a post about purchasing a new laptop. I'm leaning towards an Apple and I have a few questions:
Good to hear! I think you'll be very happy with it. I'll try and answer as many questions as I can:
1. Will an Apple still run Microsoft and other products such as: MSN Messenger, WORD, Excel, AIM, Yahoo Messenger?
As for Word and Excel, they've been out for the Macintosh platform for
years longer than their Windows counterparts. So yes, definitely. (Although you'll need the Mac versions of them; you can't just use your Windows CD.) A 30-day test drive of Office 2004 is included.
A very, very good AIM client is built into the OS (called iChat), or you can download AIM for Mac. Yahoo and MSN both have Mac versions of their chat clients available.
2. Some people have said Apple is virus proof, even checking out porn sites, how is that possible?
Better engineering, and that's not an exaggeration. Some claim the small user base is the reason, but it's much, much more than that. While a smaller base of installed computers makes it less of a target, a better design makes it a much harder target to hit.
Very briefly, while the current Mac OS is only about 4 years old, it's built on top of a variant of unix (called FreeBSD), which is a stable, proven platform that was designed from the ground up as a multi-user system. What that means is that, even though you may only have a single user on your computer,
other programs are also restricted from having free run of your computer.
Programs can't install without your hand-typed password. Programs run for the first time are caught by the OS and brought to your attention, asking if you really meant for this new program to run. I made a post some months ago regarding their iBook model:
Read more if you like.
Apple's Security Page also adds good information.
There are NO VIRUSES on the Mac. None. Zero. Don't waste your money on anti-virus or anti-spyware at this point. If the "zero" status ever changes, then I'll consider it. It hasn't happened yet.
3. What about Apple's customer service and follow-up?
Consistently rated the top brand for service and support, year after year.
Consumer Reports has an article this month comparing various brands, and Apple once again had the fewest number of repairs and serious problems of all the major brands, followed by Sony and Dell. Gateway was among the worst. In June, tech support was surveyed: Apple got a reader average score of 81%, while the next best was Dell at 57%.
For a laptop, I
do recommend budgeting for the extra two years of warranty (called AppleCare), just because of all the delicate equipment that gets banged up on the road. You don't need to buy it with the machine; you can purchase it near the end of the regular 1-year warranty. That's what we did, and it paid off when my wife's trackpad started going a little nuts.
I called the support line Monday (and spoke to a gentleman in Toronto, not Bangalore), and a box showed up Tuesday on my doorstep. I put the laptop in, and he took it away. On Thursday morning, the repaired machine was back in my hands. If I'd brought the machine to an Apple retail store myself, it would have been a day faster (no wait for the box), and it still would have been delivered right to my home. I've been very happy with the little service I've needed.
4. I heard that Apple has specific Apple retail stores that sell for close to wholesale? If that's the case, I would not need to look at various websites and shop around? Correct?
No, they're not close to wholesale at all -- the prices are pretty consistent no matter where you buy them. The stores are nice, though, and all the equipment's there to try out, with no pressure at all. If you want to read tech specs and such, you can look at the
Apple Store Online.
5. Is it worth it to wait to buy during Christmas time and wait for a sale or does Apple not lower it's prices during the Christmas time?
No, they generally don't do Christmas sales and such. They introduce new products and speed bumps pretty regularly; the iBooks were just sped up a couple of months ago. No reason to wait if you're ready now.
6. Is a new update or version of Apple's laptops coming out soon (i.e. should I wait for that)?
I'd bet that's at least a year away. Apple's going to be switching processor families from PowerPC to Intel, because IBM has been unable to provide a low-power version of their G5 processor. The laptops are powered by the G4, which is very fast, but not the very fastest as it was before. Do keep in mind that the processors are radically different as far as speed comparisons; a 1.33GHz PowerPC G4 is roughtly equivalent to about a 2.7GHz Pentium 4. The PowerPC does more per clock cycle, which is why they don't compare directly on clock speed.
7. How long can I use my new Apple laptop before it gets outdated and I would need to buy a new one again?
I'd say a minimum of four years, honestly. Apple machines are usable for a long, long time. I have an old G3-powered 466MHz iBook from 2000 that's still a viable machine, running the latest version of the OS thanks to a memory upgrade. Not speedy anymore with today's software and bloated web pages, but it has WiFi and makes a great on-the-road laptop. (My primary machine isn't a laptop at the moment, so I take that one with me.)
8. How do you sell your laptop after you're done and want to move on?
I sold an old one from my closet (bought in 1998, I think) to a company called
PBFixit for parts, and got $200 for it just a few weeks ago. You could sell it on eBay for a pretty good price too, of course.
Just for comparison's sake, a new 12" iBook G4 goes for $999 today. I looked on eBay, and found
This iBook: A 3.5-year-old 12" G3-powered one, with less memory, currently at $520, with four days left for bidding. The resale market for Macs is quite good.
I hope that helps, and let me know if you have further questions.