Welcome to Flightinfo.com

  • Register now and join the discussion
  • Friendliest aviation Ccmmunity on the web
  • Modern site for PC's, Phones, Tablets - no 3rd party apps required
  • Ask questions, help others, promote aviation
  • Share the passion for aviation
  • Invite everyone to Flightinfo.com and let's have fun

Luxury at 30,000 feet

Welcome to Flightinfo.com

  • Register now and join the discussion
  • Modern secure site, no 3rd party apps required
  • Invite your friends
  • Share the passion of aviation
  • Friendliest aviation community on the web

DieselDragRacer

Well-known member
Joined
Apr 30, 2006
Posts
11,056
Do not talk to Brian Fitzpatrick about flying coach.

The co-founder of a banking software company, he's an extensive traveler. His Delta "Diamond Medallion" status and Delta American Express Reserve credit card keep him in the front of the plane.

"The first advantage, and most important for international travel, is that in general you'll get a lay-flat bed to sleep on, much better meals, and a power outlet for your laptop," said Fitzpatrick, who lives in Roswell. "There will always be a factor of jet lag, but it is five times better if you were actually able to get sleep in a lay-flat."

Atlanta technology consultant Anthony R. Howard also sees nonnegotiable value in flying up front.

"Since I am 6′6″, first class is a must," said Howard, author of "The Invisible Enemy: Black Fox," and "The Invisible Enemy II: Vendetta."

Whether traveling for book tours or consulting projects, getting on and off first is a major plus.

"For folks traveling daily for business, we can't check a bag because it adds two to three hours onto our trip," he said. "In first class, you always have space to put your carry-on. Getting off is much easier as you don't have to wait 20 to 30 minutes for 200 groggy citizens to put on their coats and get their luggage and deplane from coach before you get off."

First class amenities like free drinks and nicer meals aren't really what sell him on the upgrade, but airlines eager to woo high-dollar passengers are taking luxury travel to new, ahem, heights. Although Atlanta recently celebrated the launch of discount airline Southwest, travelers who want luxury at 30,000 feet have plenty of options, too.

American Airlines offers a turn-down service for first class customers on select international flights, complete with pajamas, slippers, a lightweight day blanket, a duvet and pillow. Business class customers receive the duvet, pillow, slippers, and amenity kit that holds a pen, toothbrush, toothpaste, tissues, earplugs, eye shades, socks, comb, hand cream, lip balm and a moist towelette. Korean Air travelers ensconced in its first class Kosmo Suites dine on fine tableware, nary a plastic fork in sight, their private pods enhanced with sleek wooden accents.

And Delta pampers its Intercontinental Business Elite passengers with five-course dining featuring entrées from chef Michelle Bernstein paired with wine selected by sommelier Andrea Robinson.

Numerous aviation blogs had a good chuckle at a Dallas Morning News story about Southwest CEO Gary Kelly flying first-class from Atlanta to Dallas on Delta recently. Kelly, who said he does fly other airlines when necessary, told the Dallas newspaper that it was late and that he needed to get back to Dallas. Southwest currently does not fly non-stop between Atlanta and Dallas.

So how much does all this luxury cost? It's hard to put a definite price on air travel, given that fares change from day to day or flight to flight. It's safe to say this isn't your most economical way to fly if you're paying full fare.

For a hypothetical example we checked on the price of a Delta Intercontinental Business Elite ticket from Atlanta to London over an upcoming weekend. Leaving March 9 and returning March 12, such accommodations would start at $7,050.56. Of course that's subject to change, depending on what time you fly, and many travelers may be able to secure that prime in-air real estate without forking over that exact fare.

"Our fares are going to vary substantially based on a host of factors such as the route and when tickets get purchased," Delta spokesman Eric Torbenson said. "Getting upgraded to Business Elite is one of the very best ways to use Delta SkyMiles. Even if you’re not a frequent business traveler you may have enough SkyMiles in your account over time to treat yourself to this great class of service. Our miles never expire so they definitely add up over time."

Delta's newest competition, of course, comes from the other end of the budget spectrum. Southwest, which has acquired Air Tran, is all about low fares, not frills, and eventually will eliminate Air Tran's popular business class upgrades. It's really not what you'd considered super deluxe -- more room, pre-flight drinks, first crack at a pack of cookies -- but the upgrade starting at $49 make the roomier environs at the front of the plane an easily attainable splurge.

"I'm very disappointed to see Air Tran gradually do away with its business class as the Southwest merger proceeds," Canton IT manager Scott Johnson said. "I love a couple cocktails on my way to a fun weekend or vacation, and it's nice to get some upgraded munchies to go along with those drinks."

But for many travelers, price is still the guiding factor when booking a flight, even if first-class beckons.

Katie Olliff of Decatur flies several times a month, usually in coach. She upgrades when she can, using her frequent flier status.

"More leg room, more comfortable seats and being the first on and off the plane are big perks for me," said Olliff, who works as a program associate for a national non-profit. "The other perks of free booze and basket of snacks and over the top attentiveness are obviously nice but make you realize they could treat everyone a little better."

She did buy the slightly more expensive seat to Italy in Delta's "economy comfort" section but flies up front only when upgraded.

"The cost is so much more that I haven't ever been willing, and not always able, to pay it up front," she said. "When flying for work, we buy coach."
 
Those 5 course meals that include ice cream sundaes are pretty tasty.



Bye Bye---General Lee
 
The problem is everyone wants free upgrades. When I see 20 faces in first, I know maybe 2-3 actually paid for it. They all gripe when they don't get the free upgrade they seem to think they are ENTITLED to.

It matches perfect with our entitlement attitude so prevalent in this country. Carry on.
 
The problem is everyone wants free upgrades. When I see 20 faces in first, I know maybe 2-3 actually paid for it. They all gripe when they don't get the free upgrade they seem to think they are ENTITLED to.

It matches perfect with our entitlement attitude so prevalent in this country. Carry on.

That is often true on domestic flights, which is a relatively cheap way to reward customer loyalty, but they are much more stingy about upgrading on international flights...as it should be.
 
NYTimes: Whatever Happened to First Class?

http://www.nytimes.com/2012/02/12/t...&scp=3&sq=first class airlines upgrade&st=cse

Airlines had also developed loyalty programs, allowing frequent fliers to pay for upgrades with miles, and letting regular Joes percolate up into first class. What really opened the flood gates, though — and that first-class curtain — was a more recent decision by some carriers to offer upgrades to their most frequent fliers, gratis, rather than let those seats go empty.
And that, say some, has justified the airlines’ rationale in making the first-class experience less than premium. “Once they are giving it away as a perk,” Mr. Brancatelli said, “why would you go out of your way to make it glamorous?”
Airlines won’t say how many people are paying the full first-class fare — Mr. Brancatelli estimates it to be 2 percent, while others estimate up to 10. Some first-class cabins, according to the airlines, are more stocked with customers paying full fare than others, but as a passenger it can seem that the front of the plane on many domestic flights is packed with upgraded travelers. On a recent transcontinental flight out of Philadelphia on Delta, for example, exactly 2 of 16 first-class passengers had paid full fare, according to a gate agent there. And one of those big spenders was me.
 

And what "Genius Joe" Brancatelli forgets to mention is that the difference in Full Fare Coach and F Class is very little. A RT tomorrow returning Fri LAX-SFO is $2,500 in refundable coach and $2,800 in F. People upgraded have spent untold thousands of $$$ multiple times just to have the chance of getting the upgrade. Joe makes it seem that people are spending $199 once a year and getting upgraded.
Check out some of the last minute fares between business centers. Joe likes getting his name in the press. His business is cheap fares.
 
The problem is everyone wants free upgrades. When I see 20 faces in first, I know maybe 2-3 actually paid for it. They all gripe when they don't get the free upgrade they seem to think they are ENTITLED to.

It matches perfect with our entitlement attitude so prevalent in this country. Carry on.

Why 2-3 would even pay for that crap US legacies call service is beyond me!
 

Latest resources

Back
Top