Don't get me wrong, I love my Uflymike. I just hope they can fix it.
Great product.
Not perfect, but great!
I purchased one in 2006.
It lasted 4 full years of 4 days a week + use.
Wire where it bends after plug developed a short.
Ended up purchasing a new one, sending shorted one in for repair.
Repair cost $30?
Sold old one on Ebay for about 80% of what I paid for it.
Using new one with TSO sticker now.
I have seen some fairly ROUGH FO's, one in particular get out of his seat multiple times and take the wire with his foot as he was trying to exit the seat. His unit had the wire pulled from where it plugs in under microphone unit. I can see why, he was rough as HELL on his.
After flying with the UFlyMike unit for now close to 6 years I must say it gets my 100% Recommendation.
Whomever answered the phone (Female) and helped me with my new purchase was friendly and helpful.
Excellent product.
Excellent customer support.
Not perfect, but darn close to it!