LodgeX should be fired
I have a grudge against LodgeX with a list of their screw-ups in the last few months: (1) I have arrived in Rochester NY with my crew only to find out that we had no reservations at the scheduled hotel and that LodgeX changed the hotel without notifying ASA. Our trip-pairing listed a hotel, crew scheduling thought we were supposed to be at that hotel, but LodgeX changed it, and nobody knew until after we spent the long van ride to the wrong hotel. (2) Arrived in San Antonio to discover that there were no reservations for the crew. (3) Arrived in Austin to discover there were no reservations for the crew. (4) Arrived in Dothan to discover there were no reservations for the crew and the hotel was sold out. Found rooms for the other crew-members - I spent the 4 hours on the ground on a roll-away in the hotel conference room.
LodgeX is a source of bafoonery and should be fired.
Our contract with them should be renegotiated with a liquidated damages clause; any time a crew-member gets to an overnight and LodgeX has screwed it up, the crew-members and the airline should get direct monetary compensation from LodgeX. Hurting their profit is the only way to get those idiots to perform compentently.
Rant over.
