ABX vs Astar - On Time

[shooter]

Late 90's through 2007.

Then I owe you a big thank you.

but surprisingly enough the best service all around was USPS.

That was my gig before I came to ABX.

 

[erichartmann]

I had a business for several years and we shipped inbound and outbound almost daily. I used UPS, FedEx, USPS, DHL and Airborne. We hit a point where I had to cut Airborne off from shipping and delivering because of dismal service (this was back when Airborne had their own operation) I would have customers that were AOG and we would send a part for next AM delivery, and Airborne would put it on the wrong truck, forget to deliver, etc.

This is just a personal experience from a business owner. I had great service from UPS/Fedex and DHL, but surprisingly enough the best service all around was USPS.

Cartman you're just trying to stir crap once again.

So, Luci, splain to me how Airborne managed to keep enough customers to make money, and why Airborne's market share was greater than the combined operation is today?

I'm not saying Airborne was perfect, only that they seemed to be able to do the job better than DHL, both before and after the merger. What changed with respect to the business Airborne was doing? Why have many former Airborne customers left?

 

[rotor&wing]

So, Luci, splain to me

Actually Cartman I think you have enough on your plate to consider over the weekend.

We'll pick this discussion up later..........

 

[rotor&wing]

Then I owe you a big thank you.



That was my gig before I came to ABX.

Hey, they do a great job (USPS). Never once any problems and on time or ahead of schedule.

 

[Airbus300]

Hey, they do a great job (USPS). Never once any problems and on time or ahead of schedule.

I am not so sure I agree with USPS being so good right now. Ordered $31 worth of makeup for my wife. Never got the package or any kind of note. Looked at the tracking to see it showed it was delivered last Saturday at 10:16 a.m. No one knows where it is, and USPS supervisor says he can't do anything about it. Postal carrier does not remember package, etc.

 

[rotor&wing]

I am not so sure I agree with USPS being so good right now. Ordered $31 worth of makeup for my wife. Never got the package or any kind of note. Looked at the tracking to see it showed it was delivered last Saturday at 10:16 a.m. No one knows where it is, and USPS supervisor says he can't do anything about it. Postal carrier does not remember package, etc.

Bummer, but that's why I always used signature delivery confirmation.

 

[shooter]

=Airbus300;1498996]I am not so sure I agree with USPS being so good right now.

:blush: Aww shucks, thats because I work for ABX now.


:laugh: j/k

 

[erichartmann]

Actually Cartman I think you have enough on your plate to consider over the weekend.

We'll pick this discussion up later..........

What's to consider? Joe has alternate financing in place. That was made quite clear with the CHI purchase anouncement. Either that resolves the problem or it doesn't. Nothing I can do will change the outcome. If it does, great. If not, I was looking for a job when I found this one. It's been a decent run, but it's not the end of the world.

 

[tflylin2]

You also have to remember that ASTAR never has had a 10:30am delivery time like ABX has had...That may be why they have a good ontime delivery record...Just my one cents worth...Am I right???

 

[rotor&wing]

You also have to remember that ASTAR never has had a 10:30am delivery time like ABX has had...That may be why they have a good ontime delivery record...Just my one cents worth...Am I right???

????????

 

[tflylin2]

Thats what I have always heard...ASTAR's was12:00 noon while Airborne's had a 10:30 delivery...Tell me if I'm wrong but thats always what I've heard....

 

[tflylin2]

Also ATSAR has a 30 minute for ontime while ABX has a 15 minute window for ontime....Tell me if that wrong also...

 

[rotor&wing]

Also ATSAR has a 30 minute for ontime while ABX has a 15 minute window for ontime....Tell me if that wrong also...

Wrong on both counts.

 

[hvydriver]

Thats what I have always heard...ASTAR's was12:00 noon while Airborne's had a 10:30 delivery...Tell me if I'm wrong but thats always what I've heard....

It's not Astar's delivery time. It's DHL's. Also incorrect on the 30 min. vs. 15 min.

 

[tflylin2]

You might want to double check that 30 minute on time window...