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Yahoo Featured Headlines regarding travel myths!..Discuss

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I like eggs
 
A few years ago Oprah did a show on how the airlines were saving money by using recirculated air, etc., so a couple of days later, this lady is making a big fuzz at the gate talking about how she has a medical condition, and requires additional oxygen, and we need to have all the "air conditioners" on. So the gate agent called me to come out to the gate, and talk to this lady.

I listened to her, and she repeated the same stuff to me, so I asked her point blank: Do you require extra oxygen? Yes. Do you have a note from your doctor saying you can travel under these conditions? No. So I said, I'm sorry, but without your doctor's o.k. we can't take you. We can not provide you with additional oxygen, except in an emergency. Maybe you can call your doctor and get a note from him.

You should have seen her face!!!!!!!!

She then tried to change her story, and said how she'd seen it on Oprah. But I held my ground, and told the agent to deny her boarding based on her admitted medical condition. Not what I like to do, but once she said it was a medical requirement, I had no choice.
 
Awww, gotta love flight info. I knew what I was getting into when I posted. Sorry to offend those of you with the "discuss" comment. I'll be the first to admit, my grammar is not perfect, my spelling can be off etc. I didn't even think of how "discuss" might be someone's pet peeve. If I knew how to take that off, I would, out of respect for your pet peeves.

My only intentions of this thread are to hear opinions and stories from others that may have encountered pax that read these false reports and how they dealt with them. Someday, I'd like to just forget KISS (Keep It Simple Stupid) when encountering these know it all pax and bore them with all the nitty gritty details. I found myself in the MKE boarding area last week trying to explain/educate pax on the reasoning behind the MKE airport shutdown (snow removal, NWA airplane sliding off 1L). Once you take the time to talk to them, explain the situation, and try to educate them, I've experienced that they are more pleasant to deal with. (Oh and letting them off the airplane during the delay REALLY helps too :)

Everyone got off the airplane in EWR 10 hours late after a fuel diversion to AVP (1.5hr enroute holding) and were rather pleasant as long as we kept them informed.

I just wish the media wouldn't feed them these lies ahead of time about these different topics. Where do they get their info? Oh well, life goes on.
 
Once you take the time to talk to them, explain the situation, and try to educate them, I've experienced that they are more pleasant to deal with.

Yeah, most of the time that works. Wish you could have heard the line of expletives that some jackass let out on me when I explained to our group at the boarding area that we probably weren't going to get into Rutland, VT, due to the low weather. (It was 100-1/8, and they only have a LOC approach.)

The guy just jumped up and started screaming at me! "This is f---ing ridiculous! F---ing Colgan never left me stranded like this! Those guys knew what the f--- they were doing! Your problem is that you're flying the approach wrong. You're not going low enough!"

I "calmly" explained to him a few things:

1. Not doing what Colgan does doesn't bother me in the slightest.
2. The reason the minimums are where they are is because there are mountains all around. I don't intend to hit one.
3. I don't bust minimums and alter approaches because somebody else has, thus far, gotten away with it. There are plane-shaped stains all over hillsides made by guys who thought they knew better.
4. If you disagree with my decision, you're free to get your own airplane. The rest of us will be safely on the ground in Albany while we see you on the news.

The look on his (by then bright red) face was just priceless. :laugh:
 
We were under a delay going from IAH to SDF because SDF had freezing rain and severe icing. The gate agent asked the captain to make the announcment at the gate because the pax were getting more and more restless and she thought they'd calm down if the news came from us. Some jackass in the had the audacity to scream "ITS JUST RAIN!!!" while holding up his phone for everyone to see.
 

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