Need some info on ACA please.
Can anyone one of the ACA guys give me some info on who's who in the customer service, station and training end of the house. Names, titles, who's in responsible of what.
Not all ACA served cities are staffed by ACA personnel - it's about 50-50 in the United world and 70% mainline staffing in the Delta world.
You should be able to view past articles in the Daily Briefing newsletter. About once a month they recap the station managers and the departmental responsibilities.
I hope your "friend" likes hard work - I know I couldn't be a Customer Service Agent or ramper.
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