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I just sat in London all Thanksgiving. I was busy just before Christmas. I saw a GIII in HPN. I was just wondering if we got everyone where they wanted to be this year. I know its not over yet. Just wondering.....
We base vendor needs on average fleet reliability and forecasted demand. Most of this year, we've been hovering in the low 70 percentile, including scheduled and unscheduled maintenance. Over turkey day week, we were in the low 90's. Thus, lots of NJA crews sitting hot spare.
Compared to last year, our vendor costs are very low, for obvious reasons. Happy pilots make a big difference to the bottom line. Besides, the cost of vendors actually leads to better profits in the long term. Unlike most businesses in this country who want your money today then kick you out the door, the fractional business is actually interested in providing great service everyday. Better to have the coverage and not need it to insure customer satisfaction.