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There's nothing but a stream of (very) rough abuse in her diatribe...if she were to try that in the US, she would probably be tasered by the TSA!
She was late and denied boarding.
There is a well-known "tactic" amongst locals "in the know" in Hong Kong to arrive as late as possible for check-in on CX flights. Cathay "rewards" late arrivals with an upgrade into business if EY is full - which it usually is.
She pushed it too far and got bumped, plain and simple.