USAirways traffic numbers up

[Wiskey Driver]

AP
US Airways' Feb. Traffic Rises
Tuesday March 6, 12:59 pm ET US Airways' Feb. Traffic Climbs, but Winter Storms Drag on Unit Revenue and Boost Costs
TEMPE, Ariz. (AP) -- US Airways Group Inc. said Tuesday its February traffic rose 1.9 percent on stronger domestic traffic, as overall capacity expanded by 0.9 percent.
The carrier also said unit revenue, an important financial gauge for the industry, rose over February 2006. President Scott Kirby, though, said in a statement that winter storms during the middle of the month dragged on revenue and boosted unit costs. The airline gave no other details.
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US Airways said overall traffic grew to 4.51 billion revenue passenger miles from 4.43 billion in the prior year's February. A revenue passenger mile is an industry unit measuring one paying passenger flown one mile.
Domestic traffic rose 3.2 percent to 3.87 billion revenue passenger miles, offsetting declines in European and Latin American traffic.
Overall capacity expanded to 5.92 billion available seat miles from 5.86 billion, as gains domestically and to Europe offset less capacity to Latin America.
Occupancy improved to 76.3 percent from 75.6 percent.
So far this year, traffic is up 3.3 percent to 9.39 billion revenue passenger miles on a 0.8 percent capacity gain to 12.56 billion available seat miles. Occupancy is up to 74.7 percent from 72.9 percent.
US Airways shares rose 14 cents to $50.23 on the New York Stock Exchange.


WD.

 

[737 Pylt]

US Air Logs Widespread Delays
By Melanie Trottman
Word Count: 662 | Companies Featured in This Article: US Airways Group, Delta Air Lines
(See Corrections & Amplifications item below.)
More than a thousand US Airways Group Inc. passengers suffered through long delays yesterday as the carrier combined the reservations systems of its two predecessor airlines, in an example of the complications that can result from airline mergers.
The problems at US Airways began when the airline's kiosks at its hubs in Charlotte, N.C., and Philadelphia failed to come back online after being switched off as planned early in the morning. Kiosks in Las Vegas and San Diego also had problems. The failure left passengers with no option of checking in at the kiosks, ...

Keep up that awsome customer service. Can't wait to see those 1st quarter numbers!:laugh:

737

 

[WSurf]

Delta Employee taking about Customer Service? Wink Wink!!


“Let's look at all consumer metrics reported by the DOT, including canceled flights, lost bags, oversales and complaints. Based on the most recent DOT report, Delta was 21% more likely to cancel your flight, 64% more likely to lose your bag, an astounding 1,440% more likely to bump you against your will and, I suppose, not surprisingly, Delta customers complain 93% more about their Delta flights and service than AirTran customers."

"So if you don't need to get there and don't really like your luggage, fly Delta; but when the trip matters and you really want to get to your final destination with your bags and a smile on your face, fly AirTran Airways,"

 

[FDJ2]

Delta Employee taking about Customer Service?

How does LCC compare to DAL in the JD Powers rating for customer service?

 

[WSurf]

Well it shows!!!

Air Tran is a solid company. Delta lacks intelligence.

 

[737 Pylt]

Delta Employee taking about Customer Service?


“Let's look at all consumer metrics reported by the DOT, including canceled flights, lost bags, oversales and complaints. Based on the most recent DOT report, Delta was 21% more likely to cancel your flight, 64% more likely to lose your bag, an astounding 1,440% more likely to bump you against your will and, I suppose, not surprisingly, Delta customers complain 93% more about their Delta flights and service than AirTran customers."

"So if you don't need to get there and don't really like your luggage, fly Delta; but when the trip matters and you really want to get to your final destination with your bags and a smile on your face, fly AirTran Airways,"

And how much of that was attributed to ASA's stellar performance?

Delta 4th, AirTran 5th in on-time for Jan.
By RUSSELL GRANTHAM
The Atlanta Journal-Constitution
Published on: 03/05/07

Delta Air Lines came in 4th in January in the U.S. Department of Transportation's monthly ranking of passenger airlines' on-time performance, with 79.5 percent of flights counted as on schedule.

Delta's Atlanta-based contract carrier, Atlantic Southeast Airlines, fell back to 19th out of 20 carriers ranked by the DOT, with 66.9 percent, after briefly jumping from the bottom of the pack to 10th place in December.

The rankings are included in the U.S. Transportation Department's monthly Air Travel Consumer Report.

ASA has perennially lagged in the DOT's measures on on-time and baggage performance. On Friday, Delta said it plans to take over ASA's baggage handling and other ground operations in Atlanta this summer in an effort to improve customer service.

Delta subsidiary Comair was 18th in the DOT report, with 67.3 percent of flights in January arriving within 15 minutes of the scheduled time, the agency's definition of an on-time flight. Discount carrier AirTran Airways, Delta's largest rival in Atlanta, was fifth, with a 79.3 percent on-time rate.

Hawaiian Air topped the list, with 91.9 percent of flights arriving as scheduled.

Another Hawaiian carrier, Aloha Airlines, had the lowest rate of complaints for lost or mishandled bags, with 3.38 complaints per 1,000 passengers.

AirTran had the industry's second-lowest rate of baggage complaints, 3.63, while Delta was in the middle of the pack, ranking 10th with 7.83 complaints per 1,000. ASA and Comair were near the bottom, 16th and 18th, respectively, with 11.00 and 15.09 complaints per 1,000, according to the DOT.

 

[WSurf]

Yea, whats up with ASA? This seems to have gone on for years with them!