captainjack
Active member
- Joined
- Mar 19, 2005
- Posts
- 39
WTF? I guess USAirways will try to further alienate its passengers (more so than normal). I wonder if the pilots will be charged for their drinks/snacks? USAirways is sounding very desparate... Can't wait to see SWA's upcoming advertising talking about their FREE water on flights.
If Southwest wasn't paying $51 for oil, they would be charging fees too. I think their hedges are great and I'm glad they are able to offer a great product and stable employment.
But for the rest of us, the industry is spiraling out of control and this crisis is worse than after 911.
If Parker thinks that charging for water and sodas will increase our revenue, I'm all for it. How many other industries give you a free coke with your purchase? How many times do passengers order a drink just because the cart is there and it's free?
I do agree that airplanes are a little different as you can't bring stuff through security and you're stuck in a tube, but we are in the business of moving a passenger from point A to B, not the catering business. When passengers go on-line to buy a ticket they almost always choose the lowest fare and the schedule they need. They aren't going to not buy a ticket on an airline because a particular airline charges $2 for a coke.
As for the customers experience on his way to his interview, bad service happens. For all the bashing of US Airways lately, the airline has been tops in on-time for the last six months and the baggage situation is improving.
The labor situation here is FUBAR, but the passenger experience is getting better.
Most of the charges, except for the cokes, don't even apply to elite level frequent flyers, so the extra fees only apply to the people that we barely make any money from in the first place.
As pilots, why do we care what the airline charges for? We want stable employment and airplanes to fly. Let management manage the airline and pilots fly the airplanes. It works best this way.