Tweetdrvr
Well-known member
- Joined
- Apr 11, 2003
- Posts
- 133
The service is definitely not what it used to be. Two years ago the frau was hit while sitting at a red light by an uninsured motorist who handed the police officer a card showing proof of insurance. USAA paid the claim, and I paid the deductible. Six months after the accident, they inform me they were unable to collect from the motorist who hit our car and they had determined their insurance policy had been cancelled due to lack of payment. I was told to try small claims court to get my money. YGBSM!!! I pay premiums so their lawyers can collect my minor and get it back to me. That is not what I expect in terms of quality customer service. I think I am gonna follow Albie and jump ship also.