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US Airways performance excellent during Thanksgiving holiday

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Flys4Fun

Well-known member
Joined
Jan 27, 2005
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121
TEMPE, Ariz., Nov. 27 /PRNewswire-FirstCall/ -- US Airways (NYSE: LCC) today reported its operational performance numbers for the heavy travel period surrounding the Thanksgiving holiday weekend. Over the five-day period (Wednesday, Nov. 22 through Sunday, Nov. 26), the airline's arrivals within 14 minutes of schedule (which is the measure the Department of Transportation uses to measure on-time performance in the airline industry) averaged 78.7 percent and the airline completed 99.6 percent of its scheduled flights. The airline's mishandled bag rate averaged 6.02 bags for every 1,000 passengers.

"What a great way to start the holiday travel season, and we applaud our terrific employees who did an outstanding job of taking care of our customers this past holiday weekend," said US Airways President Scott Kirby. "This exceptional performance was accomplished even with a very high load factor that averaged 80 percent over the five day period and the normal winter weather patterns that can cause disruption across the system.

"We were particularly pleased with the performance at our Philadelphia hub where our employees did an absolutely fantastic job by delivering bags to our customers at our baggage claim carousels in less than 29 minutes on 92 percent of our flights.

"To celebrate this outstanding performance, we will distribute approximately $1.8 million across our system in the form of a special one-time $50 bonus to each of our employees. We look forward to finishing 2006 with continued strong results as we transport customers over the weeks ahead," continued Kirby.

Below are the airline's estimated performance numbers for on-time arrivals, flights completed and mishandled baggage per 1,000 passengers as measured with the same standards the Department of Transportations uses in its monthly Air Traveler Consumer Report:
On Time Completion Mishandled Bags
Wednesday 36.8% 99.4% 7.59
Thursday 81.0% 99.7% 5.81
Friday 94.0% 99.8% 3.92
Saturday 88.2% 99.6% 5.47
Sunday 71.0% 99.6% 6.47
Five Day Average 78.7% 99.6% 6.02
 
TEMPE, Ariz., Nov. 27 /PRNewswire-FirstCall/ -- US Airways (NYSE: LCC) today reported its operational performance numbers for the heavy travel period surrounding the Thanksgiving holiday weekend. Over the five-day period (Wednesday, Nov. 22 through Sunday, Nov. 26), the airline's arrivals within 14 minutes of schedule (which is the measure the Department of Transportation uses to measure on-time performance in the airline industry) averaged 78.7 percent and the airline completed 99.6 percent of its scheduled flights. The airline's mishandled bag rate averaged 6.02 bags for every 1,000 passengers.

"What a great way to start the holiday travel season, and we applaud our terrific employees who did an outstanding job of taking care of our customers this past holiday weekend," said US Airways President Scott Kirby. "This exceptional performance was accomplished even with a very high load factor that averaged 80 percent over the five day period and the normal winter weather patterns that can cause disruption across the system.

"We were particularly pleased with the performance at our Philadelphia hub where our employees did an absolutely fantastic job by delivering bags to our customers at our baggage claim carousels in less than 29 minutes on 92 percent of our flights.

"To celebrate this outstanding performance, we will distribute approximately $1.8 million across our system in the form of a special one-time $50 bonus to each of our employees. We look forward to finishing 2006 with continued strong results as we transport customers over the weeks ahead," continued Kirby.

Below are the airline's estimated performance numbers for on-time arrivals, flights completed and mishandled baggage per 1,000 passengers as measured with the same standards the Department of Transportations uses in its monthly Air Traveler Consumer Report:
On Time Completion Mishandled Bags
Wednesday 36.8% 99.4% 7.59
Thursday 81.0% 99.7% 5.81
Friday 94.0% 99.8% 3.92
Saturday 88.2% 99.6% 5.47
Sunday 71.0% 99.6% 6.47
Five Day Average 78.7% 99.6% 6.02

What is this damage control from the thread that was deleted?
 
I deleted the prnewswire link to the US Airways logo. Plus the table came out in a formatting mess so I cleaned it up...just not very well apparently.
 
Hey, LCC did almost as well as DAL.:D

Date:November 29, 2006To:All Delta PeopleFrom:Joe Kolshak, Executive Vice President – OperationsSubject:Congratulations on exceptional Thanksgiving Holiday Operational Performance

Congratulations! All of you knocked it out of the park over the Thanksgiving holiday travel season, delivering a top-notch operation for six consecutive days even as we experienced some of the highest load factors of the year. Here are just a few highlights of the service levels your performance provided to the more than one million passengers who chose us for their holiday travel:
  • On-time performance for the six-day period (Wednesday, Nov. 22 through Monday, Nov. 27) was an outstanding 86.4%, with an overall completion factor of 99.8%
  • On Friday, you delivered a 94% on-time arrival rate
  • On Saturday, you delivered a 90.2% on-time arrival rate with a load factor in the mid-80s
  • On Sunday, you delivered an 84.3% on-time arrival rate with ZERO cancellations and a load factor near 90%, carrying more than 240,000 customers
  • And, on Monday, you delivered an 85.2% on-time arrival rate with ZERO cancellations on a day when we had an 88% load factor
Remarkable. I’d put this type of performance up against any airline, at any time. Let’s take, oh, I don’t know…US Airways, for example: In a recent press release touting their performance over the five-day Thanksgiving period, they cite their A14 of “almost 79%”; ours was 86.4% - more than seven percentage points better. They cite a Sunday on-time performance of 71%; ours was 84.3% - more than 13 percentage points better. They cite a completion rate of 99.6%; ours was 99.8% over the six-day period, and included two consecutive days when it mattered most (Sunday and Monday) with a 100% completion factor! We out-performed them while carrying hundreds of thousands more passengers and managing a higher load factor. Our customer satisfaction rankings are consistently higher than US Air’s, and this level of performance, together with the superior service you provide and the improvements we are making to our product, is the reason why.
Year-to-date, you have each earned 14 payouts in the first 10 months of the year totaling $475 through the Shared Reward program by exceeding our corporate operational goals and I suspect there will be even more in your December paycheck. I am honored to work with all of you and pleased to work for a company that, when they say “Win Together,” really means it.
Thank you for the great work you do every day, and congratulations again.
Joe
 
I rode US Airways/America West for a bunch of legs over Thanksgiving. They did indeed do pretty well.

The only glitch was one flight on an A320 where we passengers boarded the plane, but there were flight attendants, but no pilots. I was in row 2 and could see that the cockpit was dark. There was no air conditioning and the passengers were getting pretty restless by the time the pilots showed up and turned the airplane on after about 45 minutes.

The Captain did give the passengers a free adult beverage on him, which was appreciated I think.

I was wondering, is it legal to board passengers on an airliner with only FAs, but no pilots around?
 
I was wondering, is it legal to board passengers on an airliner with only FAs, but no pilots around?

The airplane should be powered up with emergency exit lights armed. A pilot or other "qualified crewmember should be onboard if the aircraft is being fueled.
 
Hey, LCC did almost as well as DAL.:D

Oh yeah........well I bet our ceo could beat up your ceo.:rolleyes:
Great performance numbers.........now why don't you guy's try making a profit.
 
Weather was mostly good during thanksgiving at major hubs. Every airline is getting the same memo.
 
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Oh yeah........well I bet our ceo could beat up your ceo.:rolleyes:
Great performance numbers.........now why don't you guy's try making a profit.

I guess the ATSB 9/11 loans weren't available to bail Delta out like the 2 separate and NOT merged airlines that make up US or LCC or West or whatever "synergy" you want to call it.........cause your numbers sure look good on paper kids!! Keep up the good work.....
 
Weather was mostly good during thanksgiving at major hubs. Every airline is getting the same memo.


exactly - like I said earlier this year, every year about this time almost every airline puts some kind of press release about superduper performance in the sept-nov time frame. This one or this years for USAIR just happened to about tx-day. The best flying wx in the states is always in the late summer and fall. Even with a hurricane or 2.

This years late summer/fall was kind of wet (east coast) and not as good as in the past years but every year or atleast the last 11 summer/fall seasons I've seen paying the bills as a pilot have been the best time flying wx wise of the entire year.

The worst is almost always that late winter march/april time frame.
 
Weather was mostly good during thanksgiving at major hubs. Every airline is getting the same memo.

No... it wasn't. The weather in PHL sucked after about 4 pm the day before thanksgiving... delays were running about 4 hours, I got done at around 4pm and could not get into BDL until after 10pm.
 

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