TEMPE, Ariz., Nov. 27 /PRNewswire-FirstCall/ -- US Airways (NYSE: LCC) today reported its operational performance numbers for the heavy travel period surrounding the Thanksgiving holiday weekend. Over the five-day period (Wednesday, Nov. 22 through Sunday, Nov. 26), the airline's arrivals within 14 minutes of schedule (which is the measure the Department of Transportation uses to measure on-time performance in the airline industry) averaged 78.7 percent and the airline completed 99.6 percent of its scheduled flights. The airline's mishandled bag rate averaged 6.02 bags for every 1,000 passengers.
"What a great way to start the holiday travel season, and we applaud our terrific employees who did an outstanding job of taking care of our customers this past holiday weekend," said US Airways President Scott Kirby. "This exceptional performance was accomplished even with a very high load factor that averaged 80 percent over the five day period and the normal winter weather patterns that can cause disruption across the system.
"We were particularly pleased with the performance at our Philadelphia hub where our employees did an absolutely fantastic job by delivering bags to our customers at our baggage claim carousels in less than 29 minutes on 92 percent of our flights.
"To celebrate this outstanding performance, we will distribute approximately $1.8 million across our system in the form of a special one-time $50 bonus to each of our employees. We look forward to finishing 2006 with continued strong results as we transport customers over the weeks ahead," continued Kirby.
Below are the airline's estimated performance numbers for on-time arrivals, flights completed and mishandled baggage per 1,000 passengers as measured with the same standards the Department of Transportations uses in its monthly Air Traveler Consumer Report:
On Time Completion Mishandled Bags
Wednesday 36.8% 99.4% 7.59
Thursday 81.0% 99.7% 5.81
Friday 94.0% 99.8% 3.92
Saturday 88.2% 99.6% 5.47
Sunday 71.0% 99.6% 6.47
Five Day Average 78.7% 99.6% 6.02
"What a great way to start the holiday travel season, and we applaud our terrific employees who did an outstanding job of taking care of our customers this past holiday weekend," said US Airways President Scott Kirby. "This exceptional performance was accomplished even with a very high load factor that averaged 80 percent over the five day period and the normal winter weather patterns that can cause disruption across the system.
"We were particularly pleased with the performance at our Philadelphia hub where our employees did an absolutely fantastic job by delivering bags to our customers at our baggage claim carousels in less than 29 minutes on 92 percent of our flights.
"To celebrate this outstanding performance, we will distribute approximately $1.8 million across our system in the form of a special one-time $50 bonus to each of our employees. We look forward to finishing 2006 with continued strong results as we transport customers over the weeks ahead," continued Kirby.
Below are the airline's estimated performance numbers for on-time arrivals, flights completed and mishandled baggage per 1,000 passengers as measured with the same standards the Department of Transportations uses in its monthly Air Traveler Consumer Report:
On Time Completion Mishandled Bags
Wednesday 36.8% 99.4% 7.59
Thursday 81.0% 99.7% 5.81
Friday 94.0% 99.8% 3.92
Saturday 88.2% 99.6% 5.47
Sunday 71.0% 99.6% 6.47
Five Day Average 78.7% 99.6% 6.02