United denies track suit wearing exec seat in F

[ualdriver]

From the video, it looks like he was trying to get on 7725, which is an Express flight. Who are the CSR's for Express out of IAD? Are they UA mainline people or UA Express people? Probably doesn't matter either way but just curious.

 

[chqflyer]

From the video, it looks like he was trying to get on 7725, which is an Express flight. Who are the CSR's for Express out of IAD? Are they UA mainline people or UA Express people? Probably doesn't matter either way but just curious.

Express flight out of IAD explains it all. That is beyond a third world operation. I cringe anytime I have to deal with that Fu***d up mess at the A gates. Gate agent HAD to be at fault for this incident. Case closed.

 

[bubbers44]

Nick Nolte flies first class in his Pajamas at AA with no problems. The agent was making up his own rules.

 

[AWACoff]

If somebody would simply quote the rules for an "upgrade", we would know whether or not the agent made something up.

This exec (soon to be ex-exec possibly after this publicity) bought a COACH ticket and was trying to score a FREE upgrade. The agent determined that he was dressed like a COACH (aka steerage) passenger and wasn't fit to fly in First for FREE.

Nick Nolte buys a first class ticket, not a coach ticket.

 

[spitfire1500]

If somebody would simply quote the rules for an "upgrade", we would know whether or not the agent made something up.

This exec (soon to be ex-exec possibly after this publicity) bought a COACH ticket and was trying to score a FREE upgrade. The agent determined that he was dressed like a COACH (aka steerage) passenger and wasn't fit to fly in First for FREE.

Nick Nolte buys a first class ticket, not a coach ticket.

A free upgrade using points accumulated from frequent travel...which if someone is a frequent traveler I think United would do anything they could to accommodate!! Maybe this is why they're shrinking and almost gone!

 

[Amish RakeFight]

If somebody would simply quote the rules for an "upgrade", we would know whether or not the agent made something up.

This exec (soon to be ex-exec possibly after this publicity) bought a COACH ticket and was trying to score a FREE upgrade. The agent determined that he was dressed like a COACH (aka steerage) passenger and wasn't fit to fly in First for FREE.

Nick Nolte buys a first class ticket, not a coach ticket.

It was well within his rights to request an upgrade per the ticket policy. He may not have paid for this particular seat, but as a LOYAL customer who has accrued miles, he is entitled to this upgrade.

 

[crxpilot]

first·-class (fʉrst′klas′)
adjective

1. of the highest class, rank, excellence, etc.; of the best quality
2. designating or of the most expensive accommodations a first-class cabin on a ship

Its First Class,,,,,,,,,,,,,not NO Class

 

[jonjuan]

He paid for the upgrade using miles which he earned. A defined benefit in the UA FF program. He was given the upgrade after he paid for it. He then had his seat in F taken away because the GA didn't like the way he was dressed.
No different than someone using earned hotel points to pay for an upgrade to a better/nicer room. You pay for it over the phone and when you check in, the counter clerk takes it away because of the way your family looks.

 

[crxpilot]

http://images.google.com/imgres?imgurl=http://s3.ibeatyou.com/3435_pg_1245722846.jpg&imgrefurl=http://www.ibeatyou.com/group/600961/hobo-lovers-of-iby&usg=__TMqMwbvh-OcC72t6c3Jp2hoVpEc=&h=507&w=450&sz=47&hl=en&start=1&um=1&tbnid=sCUKyoFag5W5IM:&tbnh=131&tbnw=116&prev=/images%3Fq%3Dhobo%26ndsp%3D21%26hl%3Den%26sa%3DN%26um%3D1

How bout this guy, gonna let him sit in First Class?

 

[Coool Hand Luke]

Maybe this is why they're shrinking and almost gone!

And airline executives keep wondering why they are losing high end passengers to corporate aviation. Actually, I don't blame the airlines per se, but the mall cop mentatility they bestow upon their gate agents. Somehow gate agents have become the rules police for all commercial aviation. There's nothing worse than a know-it-all gate agent pre-loaded to show everyone who's really in charge (and they ain't thinking it's the Captain).